Qualification : Strong background in Insurance, BFSI, or Contact Center Operations.
Shift: Night
Work Mode: Office
Experience Required:
- 5+ years in BPO/Shared Services.
- 2+ years as an Operations Manager.
- Experience managing claims, policy servicing, or customer support teams.
- Proven track record of achieving KPIs, SLAs, and client satisfaction.
Skills:
- Leadership and stakeholder management
- Analytical and data-driven decision making
- Excellent communication and presentation skills
- Ability to work in a fast-paced workplace
📌 Operations Manager (Canada)
🏢 Gomoder
📍 Canada
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