Overview
We are seeking friendly, professional, and customer-oriented Front of House Staff to join our team. This role is essential in creating a welcoming atmosphere for our guests and ensuring smooth daily operations. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to handle multiple tasks efficiently. Previous experience in hospitality or customer service is a plus but not required; training will be provided. This position offers an opportunity to develop valuable skills in a dynamic environment dedicated to delivering exceptional guest experiences.

Responsibilities

- Greet guests warmly upon arrival and provide assistance as needed
- Manage reservations, walk-ins, and seating arrangements efficiently
- Answer guest inquiries both in person and over the phone with professionalism
- Handle check-in and check-out procedures accurately and promptly
- Maintain cleanliness and organization of the front desk area
- Assist with event setup and breakdown when required




- Support team members in daily operations to ensure a seamless guest experience
- Address guest concerns or complaints courteously and escalate issues when necessary

Requirements

- Excellent interpersonal and communication skills
- Friendly, approachable demeanor with a professional appearance
- Ability to multitask and work effectively under pressure
- Strong organizational skills and attention to detail
- Prior experience in hospitality or customer service is preferred but not mandatory
- Ability to work flexible schedule, including evenings, weekends, or holidays as needed
- Basic proficiency with computers and point-of-sale systems is advantageous

This role is vital in creating a positive environment for our guests while supporting the overall success of our establishment. We value team players who are eager to learn and contribute to a welcoming atmosphere.

Pay: $15.00 per hour

Benefits:

- On-site parking
- Store discount

Work Location: In person

📌 FOH Position (Canada)
🏢 The Bro'Kin Yolk
📍 Canada