Job Overview

About Home Instead:
Would you like to make a difference to facilitate care for seniors and develop a fulfilling career?
A reputed home care company with mission to enhance life of aging seniors and to help them live their life to fullest in their own homes.

Care Coordinator/ Office Admin
Location: Stratford, ON

Hours: Regular Office hours 8am- 4 PM/ 25-35 Hours . Can consider PT/FT candidates

About Home Instead:
A reputed Senior Care organisation with mission to enhance life of aging seniors and to help them live their life to fullest in their own homes.

Wage: $20.00 to $23.00 hourly

Perks:

- Flexible hours so you have greater control over your schedule
- Opportunities to develop and expand your career

Key Responsibilities:

This care Coordinator role connects our caregiving workforce with our senior clients and their families. We are looking for someone with a fun positive attitude, problem solver and a professional demeanor.

What you will be doing :

- Coordinate clients Services and Schedules
- Field new client inquiries in a knowledgeable and professional manner
- Willing to support all aspects of Service operations (e.g., scheduling, client correspondence, Hiring of CareGiver staff)
- Enter and maintain accurate client and Caregiver in the software system
- Own exceptional service and promptly resolve issues by coaching CareGivers
- Monitor, mediate and log all client and Caregiver activity utilizing the software system.




- Support with community outreach activities
- Perform financial tasks like entering contracts in our system, working with clients to establish payment arrangements and bookkeeping

About you:

- Passion for senior home care and delivery of quality service
- Detail-oriented and able to work all aspects of a small business operation
- Exceptional interpersonal skills and someone who motivates and brings out the best in others
- Have strong business acumen who is passionate about delivering positive customer experiences
- Enjoy problem-solving and prioritize appropriately in a busy environment
- Possess a strong aptitude for change management

What you bring – qualifications:

- A BSW Bachelor’s degree ideally or college diploma in retail, business, office administration, or related field
- Three or more years of experience preferally in healthcare environment, retail or sales
- Previous formal leadership experience and enjoy coaching and mentoring others
- Book-keeping and/or accounts receivable/accounts payable experience desirable

The job will be located at our office in Stratford, ON.

To Apply, Please submit your application on link along with a copy of your Resume.

Each Home Instead® franchise office is independently owned and operated franchise of Home Instead Inc., an Honor Company.

Pay: $19.55-$23.00 per hour

Work Location: In person

📌 Care Coordinator/ Office Admin (Canada)
🏢 Home Instead Stratford- https:u002Fu002Fwww.homeinstead.comu002Flocationu002F3047
📍 Canada