Parkway Dental is seeking a friendly, organized Patient Concierge / Patient Care Coordinator to cover a maternity leave. This role is essential, as you are the first point of contact for our patients and help ensure a smooth, welcoming experience from arrival to departure.
Key Responsibilities
- Greet and welcome patients into the office
- Manage appointment arrivals and patient flow
- Direct patients to the appropriate provider or area
- Assist with scheduling, confirmations, and adjustments
- Manage incoming emails and distribute referrals to the appropriate team members
- Support the front desk and administrative team as needed
What We’re Looking For
Dental experience preferred but not mandatory
- Strong communication and organizational skills
- Warm, vibrant and welcoming with great customer service skills
- Professional, calm, and patient-focused
- Comfortable with scheduling systems, email, and multitasking
Why Parkway Dental ?
-Supportive, team-oriented environment
-Up-to-date, well-established practice
-Meaningful role impacting patient experience
-Room for career growth and opportunities
Job Type: Full-time
Pay: $26.00-$30.00 per hour
Benefits:
- Dental care
- Extended health care
Application question(s):
- Do you have experience in the dental or medical field, if so please list:
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
📌 Patient Care Coordinator (Canada)
🏢 Parkway Dental
📍 Canada
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