Job description:
Thunderbird Motor Inn is committed to excellence and pushing boundaries to exceed customers’ expectations! We are looking for Customer Service Representative to join this fantastic team!
Duties and Responsibilities:
- Greet guests warmly upon arrival and assist with check-in procedures.
- Process reservations, cancellations, and modifications accurately.
- Answer phone calls, emails, and inquiries promptly and courteously.
- Address guest complaints and resolve issues in a timely and qualified manner.
- Collaborate with other staff members to ensure guest satisfaction and safety.
- Provide information about motel facilities, services, and local attractions.
- Handle transactions and billing with accuracy and discretion.
- Maintain the cleanliness and organization of the front desk area.
- Ensure the security of guest information and maintain confidentiality.
- Complete but not limited to assigned tasks such as filing, data entry, and report generation.Clean assigned rooms and public spaces, including dusting, making beds,
replacing linens, sweeping, vacuuming, mopping, bathroom cleaning, window cleaning, and replenishing rooms with supplies.
- Support cleaning staff to finish delayed tasks including folding linens/supplies and washing/drying tasks.
- Cleaning up parking lots and motel hallways by removing litter and trash
Qualifications:
Previous Customer Service experience is an asset.
Sufficient computer knowledge is required.
The right candidate must be available for all shifts and training.
We look forward to an opportunity to meet you!
Please drop off your resume in person or email your resume to
[email protected]
Only those candidates selected for an interview will be contacted
2 References are requested.
Benefits:
- On-site parking
Work Location: In person
Pay: $20.00-$22.00 per hour
Benefits:
- On-site parking
Work Location: In person
📌 Front Desk Receptionist (Canada)
🏢 Thunderbird Motor INN
📍 Canada