Job Overview
We are seeking a professional, organized, and detail-oriented Writer / Administrative Assistant to join our team. This role is ideal for someone who enjoys writing and administrative work and is comfortable communicating with people over the phone. The responsibilities include speaking with and interviewing clients to prepare concise statements on their behalf.
Responsibilities
- Write and edit professional content, reports, summaries, and correspondence.
- Conduct phone interviews and gather information from clients.
- Maintain accurate records and documentation from interviews and conversations.
- Perform administrative duties including scheduling, data entry, filing, and document management.
- Answer and direct phone calls in a professional manner.
- Assist with day-to-day office operations and special projects as required.
- Ensure deadlines are met while maintaining a high level of accuracy and professionalism.
Experience
- Excellent written and verbal communication skills.
- Robust phone etiquette and confidence conducting interviews.
- Exceptional organizational and time-management abilities.
- Ability to work independently and manage multiple priorities.
- Proficiency in Microsoft Office and/or Google Workspace.
- Previous experience in writing, administration, customer service, or a related field is considered an asset.