Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required.
Remuneration
$20-21 per hour (32-40 hours per week)
Note: this role requires working Saturdays on a revolving schedule and changing shifts (we are open from 7:45 a.m to approx 6:30 p.m.)