You create a lasting impression our guests have on our brand. You are responsible for bringing the Chalet hospitality to life with your attention to detail, ensuring every guest order is complete and is just what the guest ordered. You directly influence our speed of service by efficiently packaging guest orders and deliver our service standards with pride
Key Responsibilities
- Complete all online training before first shift
- begin every shift with a clean, pressed and complete uniform
- interact with guests in a friendly manner
- knowledge of all food and beverage menu items and current promotion is paramount
- pack the order accurately, ensuring all hot food is packed hot and cold is packed cold
- following our steps of service when packaging items
- ensure there are no missing items for each other by following check off procedures
- pack drive thru and take out orders with urgency
- be organized and efficient by prioritizing properly and stocking as you go to always ensure you are guest ready
Support A Safe Working Environment
- be thoroughly familiar with the causes of food contamination and the methods of prevention
- help keep the stage a safe working setting for everyone on your team
- complete opening and closing duties effectively and safely
- have lots of fun with your team and be sure to ask for help when you need it!