Customer Service Representative/Receptionist (Canada)

Customer Service Representative/Receptionist (Canada)

05 Aug
|
Important Group
|
Canada

05 Aug

Important Group

Canada

Retail Flooring Store is looking for an individual to handle front desk reception and administration. This is a position for an individual with strong customer service and administrative skills.

You will be the Director of First Impressions, and the first line of contact with our clients. You will be the hub of the showroom, working with all staff.

Responsibilities:

- Greet clients in a pleasant, friendly manner
- Answer phones and direct to correct department/individual
- Assist Sales staff and clients
- Open and distribute mail, as well as schedule delivery and pick ups.
- Keep showroom organized
- Other administrative duties as requested by Management
- Ensure showroom areas are clean and presentable
- Order and maintain office supplies
- Clean/stock customer beverage station
- Request and Accept payments
- Plan events when required; arrange meetings, book reservations
- Contribute to meetings and staff events

Requirements

- Personable and professional demeanor and attire
- Self motivated
- Time management
- Presentation skills
- Customer service
- Vendor relationships
- Able to communicate and work with all staff
- Team Player




- Quality focus
- Interest or background in Interior Design
- Organized, and able to self direct/self start
- Willing to learn company specific software

Working Conditions

- Computer programs typically utilized include: Microsoft Office: Excel, Word, Outlook
- Physically capable of lifting samples, approximately 10-15 lbs
- Schedule: Tuesday to Friday, 8:00AM - 5:00PM, Saturday, 10:00AM-4:00PM

Benefits:

- Extended health care
- On-site parking

Job Types: Full-time, Permanent

Experience:

- Customer Service: 2 years (Preferred)
- Receptionist: 2 years (Preferred)

· High end retail experience an asset

Job Type: Full-time

Pay: $42,000.00-$48,000.00 per year

Advantages:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Education:

- Secondary School (preferred)

Experience:

- administrative assistant: 2 years (preferred)
- receptionist: 2 years (preferred)

Language:

- English (required)

Work Location: In person

📌 Customer Service Representative/Receptionist (Canada)
🏢 Important Group
📍 Canada

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