Work location:

This is a position based in Campbell River, BC, with requirement to be travelling on a regular basis. CityWest will provide relocation assistance for the right candidate.

About Us: We are a growing internet service provider committed to delivering high-quality fiber-optic connectivity to residential and business customers. We take pride in our cutting-edge technology, excellent customer service, and strong commitment to community development.

Job Description: We are seeking a skilled and motivated Technician to join our team in and around Campbell River. The ideal candidate will have a strong background in fiber-to-the-home (FTTH) infrastructure construction, installation, and repair. This position involves a combination of fieldwork, customer interactions, and technical expertise to ensure the deployment and maintenance of our fiber-optic network.

Principle Accountabilities

- Install, maintain, and repair FTTH services, including residential and business fiber drops.
- Perform aerial and underground fiber optic cable installation, including lashing and jetting cable underground.
- Splice and terminate fiber optic cables, including fusion splicing (e.g., 144-fiber, 48-to-48 splicing).
- Work with various fiber enclosure types, including handholes, pedestals, and cabinets.
- Troubleshoot and diagnose fiber optic issues using OTDRs, power meters, and other test equipment.
- Ensure compliance with industry standards, safety regulations, and best practices.
- Collaborate with team members, project managers, and network engineers to meet service deployment goals.
- Interact with customers professionally and courteously during installations and service calls.
- Maintain accurate documentation and reports related to fiber installations and repairs.
- Must be willing to travel to surrounding and outlying areas up to 75% of the time

Required Education

- Grade 12 or equivalent

Qualifications:

- Experience in fiber optic installation, repair,



and maintenance.
- Experience operating bucket trucks, fiber jetting machines, and other construction tools is a plus.
- Strong troubleshooting and problem-solving skills.
- Ability to work outdoors in varying weather conditions and lift up to 75 lbs.
- Valid driver’s license with a clean driving record.

Preferred Qualifications:

- Industry certifications such as FOA CFOT, ETA FOI, or equivalent are a plus.
- Knowledge of local permitting and right-of-way regulations.
- Familiarity with FTTH construction, including lashing, jetting, and running aerial and underground drops.
- Proficiency in fusion splicing and working with fiber distribution panels.
- Ability to read and interpret fiber network diagrams and construction plans.

Skills and Competencies:

- Interpersonal and communication skills
- Effective organizational, time management and prioritization
- Commitment to on-going professional development

What We Offer:

- Competitive salary with union benefits.
- Opportunities for career growth and career development.
- A supportive and collaborative work environment.
- The chance to be part of a company committed to expanding broadband access in rural & urban communities.

If you are passionate about fiber-optic technology and want to be part of a team building the future of connectivity, we encourage you to apply!

Job Type: Full-time

Pay: $28.52-$40.76 per hour

Benefits:

- Casual dress
- Company car
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Ability to commute/relocate:

- British Columbia: reliably commute or plan to relocate before starting work (required)

Application question(s):

- If you are not located in Campbell River, are you willing to relocate? MUST INDICATE
- Do you have hands-on experience with Installation and Repair and Construction?

Willingness to travel:

- 75% (preferred)

Work Location: In person

📌 Install & Repair Field Telecom Technician (British Columbia)
🏢 CityWest Cable and Telephone
📍 British Columbia