Everyone Needs a Little Grace

At Style & Grace, we do more than clean and preserve wedding gowns—we help preserve life’s greatest memories.

Backed by more than 50 years of garment-care experience, Style & Grace is a multi-generational family business specializing in wedding gowns, formal wear, cultural garments, and other treasured pieces connected to life’s most meaningful occasions.

From the first consultation to the final delivery, every gown is handled with exceptional care, attention, and respect.

About the Role

We are looking for a warm, professional, and dependable Mobile Wedding Gown Consultant to join the Grace Team.

In this client-facing role, you will pick up and deliver wedding gowns, preservation boxes, formal wear, and related garments throughout Toronto and the surrounding area. You will work directly with brides, families, bridal boutiques, wedding professionals, and other business partners.

For many clients, their wedding gown is one of the most meaningful garments they will ever own. You will help ensure they feel confident that their gown is in trusted hands from the moment it is picked up until it is safely returned.

This is more than a driving position. It is a mobile bridal-consulting and customer-service role requiring care, professionalism, sound judgment, and strong communication.

Previous delivery or customer-service experience is welcome but not required. If you are a confident driver, enjoy being on the road, and are eager to learn how to provide an exceptional bridal-client experience, we encourage you to apply. Training will be provided.

What You’ll Do

- Pick up and deliver wedding gowns, preservation boxes, formal wear, cultural garments, and other treasured pieces.
- Provide warm, attentive, and professional service to brides, families, and individual clients.
- Complete residential, boutique, retail, and business-to-business pickups and deliveries throughout Toronto and the surrounding area.
- Handle delicate, valuable, and meaningful garments with exceptional care.
- Build trusted relationships with bridal boutiques, wedding professionals, and referral partners.
- Communicate with clients and team members regarding arrival times, delays, special instructions, order concerns, and delivery updates.
- Ensure garments and preservation boxes are safely secured and protected during transportation.
- Use an iPad, laptop, smartphone, GPS, parking applications, and the SMRT App.
- Complete order updates, delivery documentation, phone communication, and other administrative duties.
- Confirm that on-demand orders meet minimum-order and delivery-charge requirements.
- Balance thoughtful client service with delivery schedules, Toronto traffic, and changing parking conditions.
- Make practical decisions that protect the client experience, the garments in our care, the Style & Grace reputation, and fellow team members.
- Monitor the assigned vehicle and report any cleanliness, maintenance, or safety concerns.




- Participate in training at our production facility to understand the complete journey of a gown—from consultation and intake through cleaning, finishing, preservation, and delivery.
- Support the tracking of delivery costs in relation to incoming sales.
- Identify opportunities to introduce Style & Grace’s services and build relationships with new bridal and business clients.

What You Bring

- A valid Ontario G driver’s licence and a clean driver’s abstract.
- Confidence driving on highways and throughout Toronto, including busy downtown areas.
- An enjoyment of driving and the ability to remain calm in traffic, construction, and challenging parking situations.
- A warm, polished, and professional approach when interacting with clients.
- A willingness to learn how to make clients feel welcomed, reassured, and confident that their garments are in trusted hands.
- Strong critical-thinking and problem-solving skills.
- The confidence to make sound decisions independently when schedules, traffic conditions, or client needs change.
- Comfort using smartphones, tablets, laptops, GPS, parking applications, and delivery software.
- Solid verbal and written English communication skills.
- Excellent organizational, time-management, and attention-to-detail skills.
- The ability to work independently while remaining connected to the wider Style & Grace team.
- A friendly, calm, dependable, and approachable personality.
- A relationship-focused approach and a willingness to learn about Style & Grace’s services.

Previous bridal, formal wear, luxury retail, garment-care, delivery, or customer-service experience is considered an asset, but it is not required.

Sewing, alterations, tailoring, or garment-construction experience is a significant asset.

The Realities of This Mobile Role

Candidates must be comfortable with:

- Lifting and carrying wedding gowns, preservation boxes, and other moderately heavy items.
- Carrying garments and packages longer distances when close parking is unavailable.
- Working outdoors in rain, snow, summer heat, and changing weather conditions.
- Navigating Toronto traffic, construction, difficult parking, and busy urban environments.
- Adjusting calmly when delivery plans or client needs change.
- Working occasional evenings or weekends during peak bridal season.
- Maintaining a safe, clean, and presentable company or assigned delivery vehicle.

You May Be a Great Fit for the Grace Team If You Are

- Someone who enjoys driving and being out on the road.
- Interested in working with wedding gowns, formal wear, and treasured garments.
- Someone with sewing, alterations, tailoring,



or garment-handling experience.
- Thoughtful and careful with items that hold significant emotional and financial value.
- Warm and reassuring when working with brides and their families.
- A self-starter who takes ownership and follows through.
- Calm, resourceful, and solutions-focused when plans change.
- Comfortable working independently without needing constant direction.
- Eager to learn about bridal garment care and customer service.
- Confident using technology throughout your workday.
- Proud to represent a trusted, family-owned business.
- Motivated by helping preserve memories from life’s most cherished milestones.

Why Join Style & Grace?

- Join a respected, multi-generational family business with more than 50 years of garment-care experience.
- Become part of a team known for specialized wedding gown cleaning, finishing, restoration, and preservation.
- Receive hands-on training in bridal customer service and the complete garment-care process.
- Build meaningful relationships with brides, families, bridal boutiques, and wedding professionals.
- Work independently while remaining part of a knowledgeable and supportive team.
- Enjoy a varied role combining bridal service, driving, relationship-building, technology, and problem-solving.
- Play an important role in caring for garments connected to some of life’s greatest memories.

If you enjoy driving, take pride in caring for meaningful items, and are interested in learning how to provide an exceptional bridal-client experience, we would love to hear from you.

This job posting is for existing vacancies. Style & Grace may use artificial intelligence to screen, assess, or select applicants for this position.

Please apply through Indeed. In-person applications will not be accepted.

Pay: $19.00-$22.00 per hour

Application question(s):

- Are you comfortable driving on highways and throughout downtown Toronto, including managing traffic, parking challenges, and longer walking distances?
- This role requires using smartphones, tablets, GPS, parking apps, and delivery software such as the SMRT App. Please describe your experience using technology in a previous job and how comfortable you are learning new systems.
- Are you available to work primarily during weekday hours, with occasional evenings or weekends during peak bridal season?
- Please tell us about any experience you have in bridal, retail, garment care, delivery, hospitality, sales, or customer service. If you do not have related experience, tell us why this position interests you.
- Wedding gowns can carry significant emotional and financial value. How would you help a client feel confident that her gown is in trusted hands?
- Are you comfortable lifting and carrying wedding gowns, preservation boxes, and moderately heavy items, including carrying them longer distances when nearby parking is unavailable?

Licence/Certification:

- Driving Licence (required)

Work Location: In person

📌 Mobile Wedding Gown Consultant (Canada)
🏢 Style & Grace Cleaners
📍 Canada