Front Desk Administrator – Automotive Shop

We are looking for a friendly, organized, and detail-oriented Front Desk Administrator to join our growing automotive team. This role is ideal for someone who enjoys helping people, staying organized, and being the connection between our customers, technicians, and daily operations.

Responsibilities:

- Welcome customers and provide a professional, positive experience
- Answer calls, schedule appointments, and provide service updates
- Communicate vehicle status, estimates, pricing, and timelines with confidence
- Prepare estimates, invoices, repair orders, and customer documentation
- Coordinate communication between technicians and the front desk
- Maintain organized digital and physical filing systems
- Track payments, expenses, inventory needs, and daily administrative tasks
- Support social media content, promotions, and customer engagement
- Help maintain a clean, organized, and welcoming office environment

Requirements/Preferred:

- Robust communication and customer service skills




- Highly organized with excellent attention to detail
- Comfortable multitasking in a busy automotive environment
- Basic computer skills (Google Docs, Sheets, Drive)
- Familiarity with social media platforms and content creation is an asset
- Positive attitude, willingness to learn, and a team-focused mindset
- Automotive knowledge or experience is an asset
- Mitchell1 experience is an asset (training provided)

What We Offer:

- A supportive, team-oriented work environment
- Opportunity to grow with a passionate and expanding automotive business
- Training and guidance provided
- A chance to be part of a shop focused on honesty, transparency, and quality service

Job Types: Full-time, Temporary

Pay: $17.60-$18.00 per hour

Experience:

- Customer service: 1 year (preferred)

Language:

- English (preferred)

Work Location: In person

📌 Front Desk Administrator (Canada)
🏢 Fastlane Mechanics
📍 Canada