Job Summary

We are looking for a Telephone Concierge/Dental Receptionist to work in progressive, state of the art specialist offices, with great pay and benefits (please read below). This position will be Full-Time at our North Central Location. The successful applicant must be self-motivated, organized, detail oriented, caring and a compassionate individual to connect with parents and patients. It is also important that this person possesses a positive attitude with professional commitment and is friendly and out-going in a team-oriented environment.

Responsibilities and Duties

- Answering incoming calls
- Directing calls through switchboard as needed
- Receive and deliver patient messages
- Log calls and requests

- Monitor telephone operating systems
- Booking patients

- Provide excellent customer service to patients over the phone

Qualifications and Skills:

- Call centre experience
- Experience with Reception/Administrative work,



preferably in dental

- Must be computer proficient and learn new software easily (software's used in our office are Curve and Ortho2 Edge)
- Excellent communication skills
- Ability to work in a quick paced environment
- Availability to work during applicable business hours
- Ability to work well with children of all ages
- English proficient in speaking and writing
- Excellent customer care skills in person and on the phone
- Must be willing to travel between multiple offices within the city (during training period)

This position offers:

- Professional clinical teams
- Full–time hours
- Pay based on experience

Benefits:

- Vacation pay
- Free uniforms
- Benefit package

- Bonus pay

Job Type: Full-time

📌 Telephone Concierge - North Central Location (Edmonton)
🏢 City Orthodontics & Pediatric Dentistry
📍 Edmonton