Receptionist (Part-Time)

Progress Physiotherapy – Kingston, ON

At Progress Physiotherapy, we believe exceptional healthcare begins the moment a patient contacts our clinic. We are looking for an organized, professional, and caring Receptionist who enjoys helping people and creating outstanding first impressions.

You will play a key role in ensuring every patient feels welcomed, supported, and confident that they are receiving exceptional care.

About Us

Progress Physiotherapy is a modern, evidence-based physiotherapy clinic committed to delivering outstanding patient outcomes through community leading clinical care, advanced technology, and an outstanding patient experience. We believe that relationships matter—with our patients and with our team.

What You’ll Do

As our Receptionist, you will:

- Welcome patients with warmth and professionalism.
- Answer phones, texts, emails, and online inquiries.
- Schedule and coordinate appointments efficiently.
- Process payments and insurance claims.
- Assist patients with forms and clinic paperwork.
- Maintain accurate patient records.
- Coordinate communication between patients and clinicians.
- Keep reception and common areas organized and welcoming.
- Assist with day-to-day clinic operations.
- Support billing tasks, including motor vehicle and other third-party insurers when required.
- Look for ways to continually improve the patient experience.

We’re Looking For Someone Who

- Truly enjoys helping people.
- Has exceptional communication and interpersonal skills.
- Is highly organized and detail-oriented.




- Can multitask while remaining calm under pressure.
- Learns new technology quickly and enjoys improving systems.
- Takes initiative rather than waiting to be told what to do.
- Works well independently while contributing positively to a team.
- Demonstrates professionalism, discretion, and integrity.
- Values building long-term relationships with patients and coworkers.

Technology

Our clinic embraces technology to improve the patient experience. Experience with medical software is an asset, but we are happy to train the right person. Comfort learning new digital tools is important.

Why Join Progress Physiotherapy?

- Work in a positive, supportive, and professional environment.
- Become part of a team that genuinely values people.
- Opportunity to learn new skills and grow professionally.
- Make a meaningful impact on patients’ healthcare experience every day.
- Competitive compensation based on experience.

Hours

This is a part-time position with approximately 20–25 hours per week, with some flexibility based on clinic needs.

How to Apply

If you’re passionate about providing exceptional service, enjoy staying organized, and want to make a real difference in people’s healthcare experience, we’d love to hear from you.

Please submit your resume and a brief cover letter telling us why you would be a outstanding fit for the Receptionist role at Progress Physiotherapy.

Pay: $22.00-$24.00 per hour

Benefits:

- On-site parking
- Paid time off

Experience:

- Receptionist: 1 year (preferred)

Work Location: In person

📌 Part-time Receptionist (Kingston)
🏢 Progress Physiotherapy
📍 Kingston