IHS SUPERVISOR JOB DESCRIPTION

JOB TITLE: Term IHS Supervisor
DEPARTMENT: Intensive Home Supports
REPORTS TO: IHS Clinical Case Manager
HOURS: 40 hrs p/week (FT)
VACATION: Accrue at 6%
BENEFITES: GRRSP and Health Benefits Immediate Enrollment

JOB SUMMARY

Turning Leaf Support Services’ Intensive Home Supports Department is designed to
provide 24-hour, in facility, person-centered supports to adults (or individuals
transitioning to adulthood) who are living with intellectual challenge, developmental
disability and/or mental illness.

IHS Supervisors report directly to the IHS Clinical Case Managers and are responsible
for overseeing the day-to-day operations of the home. Direct responsibilities include
(but not limited to): providing leadership, training, developing, scheduling, and
supervising staff, ensuring the home operates in conjunction with provincial
licensing, follows the agency policies and procedures, maintains the home’s budget
and ensuring that the resident(s) needs are being met.

The IHS Supervisor will participate in systems team meetings with collaterals
alongside the IHS Clinical Case Manager when designing behaviour plans. They will
ensure that the participant attends all necessary appointments, which may include
probation meetings, medication reviews, medical appointments, therapy sessions,
day program commitments, and more. Additionally, the IHS Supervisor will ensure

1

that all critical information pertaining to the participant or the home is reported
directly to the IHS Clinical Case Manager.

PRIMARY DUTIES AND RESPONSIBILITIES

Support to Individuals

- Conduct amenability assessments
- Provide support to individuals based on agency values of unconditional

acceptance and empathy

- Review support plan and financial plan with staff team on an ongoing basis
- Ensure at all times that the provincial licensing legislation as well as any

other provincial legislative requirements are being followed

- Maintain up to date “Individual Participant File”
- Ensure that all medications are appropriately stored and monitored in

accordance with licensing and provincial standards

- Attend all participant team meetings with collaterals alongside the IHS Clinical

Case Manager, acting as a representative of the house staff team

- Engage in consistent programming planning

Leadership of Team

- Be a resource to staff – proactively identifying any issues or strengths and

providing associated feedback for improvement or positive feedback

- Complete and deliver employee performance reviews
- Schedule and plan routine (Monthly) Staff Meetings

Scheduling/Financial

- Complete and post a schedule for all staff in the home(s) on a bi-weekly

basis, ensuring the schedule adheres to all Employment Legislation and




additionally to all Turning Leaf policies and contracts

- Schedule staff coverage in the group residences on a day to day basis
- Record of completed time sheets supplied in accordance with a Payroll

Schedule

- Maintenance of records reflecting use of household bank account (petty cash

and groceries) to be kept and submitted in accordance with Month End
submissions

2

- Conducts weekly review of house budgets to ensure compliance with

spending guidelines

Reporting

- Formal standardized written incident reports on participant’s incident

as defined by the Province
- Compile Weekly updates on a variety of topics relating to skills of daily

living and the progress/concerns that arise for individuals being
supported

- Compile Monthly comprehensive summary report and participant

progress notes to be submitted and reviewed with the IHS Case
Manager/ Director of IHS

Administrative

- Assists in maintaining personnel files and records
- Assists in maintaining training files and record
- Identify any staffing needs and report them to the IHS Clinical Case Manager
- Participates in the recruitment, selection, and identification of support staff to

join the residential team when needed Performs household duties as needed,
and report all repairs needed for the home to the agency Licensing
Coordinator

- Ensure the smooth operation of the residential home and that it is in

compliance with Residential Care Licensing standards at all times
- Other duties as assigned

ESSENTIAL REQUIREMENTS

- Cover letter and updated resume
- 18 years of age or older
- Available anytime 40 hours p/week (Full time)
- Clear Criminal Record with Vulnerable Sector Check and Adult Abuse Registry

Check (no older than six months)

- Child Abuse Registry Check (no older than three months)
- Valid drivers license with a clear drivers’ abstract is required
- Valid Standard First Aid / CPR Certification
- Minimum two years in a supervisory role
- Minimum four years related work experience

3

- Knowledge of behaviour modification, supportive communication, and the

stages of change
- Experience in fast-paced environment, supervising multiple people at same

time (several staff on shift at once).
- Experience working with individuals struggling with addictions
- Experience working with individuals with FASD, Schizophrenia, ODD, ARND, or ABI
- Experince with a large schedule,



so proficient at excel is an asset
- Dedication to continuous profession/skill development
- Experience effectively navigating through potentially high-risk situations

through verbal de-escalation techniques, and the ability to stay calm in
potentially high stress situations.

- Three employment references

EDUCATION

- Completion of High School or GED
- Post-secondary education in Human Services is considered an asset

REQUIRED ATTRIBUTES

- Strong attention to detail and organization
- Excellent ability to write detailed reports
- Ability to handle multiple projects and priorities in a professional and timely

manner

- Consistency with processes and daily tasks
- Self-starter and proactive approach in resolving problems and issues
- Excellent oral and written communication skills
- Ability to read, analyze and interpret general information and data
- Ability to interact with all levels of personnel. Treat all with dignity and respect.

Open and receptive to people’s needs

- Ability to handle multiple projects and priorities in a qualified and timely

manner

- Ability to effectively present information in a clear manner, demonstrate

procedures and respond to questions

- Ability to interact with all levels of personnel. Treat all with dignity and respect.

Open and receptive to their needs

- Troubleshooting skills

4

- Ability to effectively present information in a clear manner, demonstrate

procedures and respond to questions
- Strong ability to communicate effectively with individuals presenting with a

variety of communication abilities and limitations

SUPERVISION

- Reports to IHS Clinical Case Manager

How To Apply

Applicants can express their interest by submitting a cover letter that clearly
demonstrates why they are the ideal candidate (cover letters must cite specific
examples congruent with the posting requirements) along with their résumé to
[email protected] by Monday June 22 , 2026 at 4:00 PM. Turning Leaf
welcomes applications from people with disabilities.

Applicants with disabilities may request reasonable accommodation relating to the
materials used and/or activities throughout the application and selection process.
We thank all applicants, but only those being considered for an interview will be
contacted.

Turning Leaf Support Services is committed to fostering and upholding an inclusive
workplace that reflects the diversity of the communities we serve, including
Indigenous Peoples. We believe in creating opportunities for everyone to thrive by
embracing diverse perspectives, experiences, and identities. We encourage
candidates from Indigenous communities, minoritized groups, underrepresented
groups, and all walks of life to bring their unique talents to our team.

5

📌 Term IHS Supervisor (Winnipeg)
🏢 Turning Leaf Community Services
📍 Winnipeg