Oak Medical Arts

Oak Medical Arts is a locally-owned network of five clinic and pharmacy locations in Thunder Bay. Our team-based model integrates many health professions including: walk-in clinic services, pharmacy, chiropractic care, massage therapy, physiotherapy, foot care, harm reduction, kinesiology, mental health counselling and much more. Our goal is to make it easy to access great healthcare, know our patients, provide great care and improve the health of Thunder Bay and the community overall!

Oak Medical Arts is looking for an energetic and passionate Nurse Assistant to work in our Academy Pharmacy and Clinic location providing exceptional patient care and working with an amazing team!

Oak offers a rewarding job, work-life balance, support, culture and teamwork. Take pride in working for a locally-owned business, and experience a great team and culture that make you enjoy your work even more!

Position Summary

In this role, you will play a pivotal role in both our pharmacy and clinic settings in our addiction clinic & pharmacy, assisting with a range of administrative tasks. From filling prescriptions and managing inventory to handling patient inquiries and booking appointments, you'll ensure the smooth and efficient operation of our pharmacy and clinic. What sets this position apart is the opportunity for you to leverage your nursing expertise within our small and tight-knit team. As a Nurse-Pharmacy/Clinic Assistant, you will have the chance to practice within your scope as a nurse, assisting with pharmacy clinical services, naloxone education, medication reviews, immunizations, and providing support the addiction doctors. This role offers a unique blend of administrative responsibilities and clinical practice, making it an ideal opportunity for a motivated and passionate individual looking to make a difference in patient care.

Nursing - practical skills

The Nurse - Pharmacy Assistant will have the opportunity to practice nursing and clinical skills. Based on training/experience, this may include:

- Immunizations / injections
- Phlebotomy
- Health education




- Naloxone education
- Medication reconciliation
- Point-of-care testing
- Telemedicine
- Case management
- Collaborating with the doctors
- Wound care

Autonomy and Collaboration

Our philosophy is that each health professional has a core competency in their trained therapeutic area. Specifically, each team member is able to apply their knowledge, experience, and training to meet our shared patient needs. This means collaborating with treatment plans, asking for second opinions from one another, referring care on to our team, and truly working as a cohesive team.

Pharmacy daily tasks

- All Kroll functions
- Receiving phone calls
- Refill requests
- New prescription faxes, etc.
- Prescription filling
- Unfills
- Medsync and autofill
- Report printing
- Adding new patients
- Adding coverage
- Keeping accurate profiles
- Adding notes as needed
- Cleaning and tidying duties
- Organizing space and workflow
- Managing supplies

Prescriptions

- Entering prescriptions
- Counting and preparing prescriptions
- Completing refill requests
- Methadone and suboxone scripts
- Creating accurate and complete blister packages
- Billing blister packs
- Running batches
- Third party billing
- All required documentation i.e. ministry billing codes, nutrition forms
- NIHB and other third party billing
- Troubleshooting billing
- Consent forms

Customer service

- Friendly, fast, efficient and exceptional care
- Answering phones
- All till functions
- Coordinating and setting up deliveries
- Answering questions
- Coordinating care between our locations if needed
- Booking clinical services appointments or other appointments as applicable

Inventory Management

- Managing drug orders




- Narc counts
- Inventory counts
- Return to stock
- Managing minimum and maximum in Kroll drug cards
- McKesson (sending and receiving orders, looking up prices, reports, etc.)

Pharmacist Support

- Help with supporting the pharmacist’s practice, organization and dispensary workflow, clinical billing assistant, accurate preparation of all blister packs, prescriptions, reports, etc.
- Understanding the scope of a pharmacist, referring all patient questions to the pharmacist, looking for opportunities to inform patients about the role and scope of a pharmacist, identifying opportunities for clinical services.

Organization

- Organization of day and tasks, working as a team with other pharmacy staff, efficient, time management.
- Working with the pharmacist and technician to enter and prepare all scripts, coordinate checking of all scripts, answer questions and direct to the pharmacist as needed. Working with clinic locations to optimize patient care and collaboration.

Clinic Administration

- Booking appointments in EMR system
- Handling phone calls / emails for appointments
- Booking clients as per provider request and preference
- Navigating EMR site and provider schedules
- Changing or canceling appointments
- Creating accurate and relevant appointment notes
- Understanding general principles of booking appointments
- Understand provider preferences around booking appointments
- Explain all divisions and services to patient
- Book repeating appointments
- Demonstrates confidence in booking appointments, answering questions, etc.

Job Types: Full time, Permanent

Benefits:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Job Types: Full-time, Permanent

Pay: From $31.00 per hour

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Work Location: In person

📌 Addiction Clinic Nurse - Oak Medical Arts (Canada)
🏢 Oak Medical Arts
📍 Canada