Job Type: On Call / Casual
Affiliation: CUPE
Location: Various FVRL Locations
Pay Grade: 7
Min Wage: $ 33.19
Max Wage: $ 33.94

THE POSITION:
As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events.

HERE IS WHAT YOU CAN BRING:

- Proven commitment to providing exceptional customer service
- Strong team spirit
- A friendly, patient and outgoing personality
- Desire and experience in developing children, teen and adult programming
- Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques
- A solid work ethic and self-motivation
- Knowledge of automated library systems
- A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.)
- A goal to strive for excellence
- Computer experience with Microsoft Office plus excellent keyboarding skills
- Eagerness to grow your skills, learn and explore





POSITION REQUIREMENTS:

- Diploma in Library and Information Technology from a recognized institution
- Up to six months work related and on the job customer service experience
- Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs

ADDITIONAL INFORMATION:

- Candidate should be prepared for a busy schedule of programming and outreach
- Valid B. C. Drivers licence (minimum level ‘N’) is required

Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working setting that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.

📌 On Call / Casual Customer Service Assistant 2 (Abbotsford)
🏢 Fraser Valley Regional Library
📍 Abbotsford