Job Overview
We are seeking a professional and organized Front Desk Agent to join our team. This role is essential in providing exceptional customer service, managing administrative tasks, and ensuring smooth daily operations at our office. The ideal candidate will have strong clerical skills, proficiency with office software, and experience in customer support environments, including medical or dental offices. This position offers an opportunity to work in a agile setting where organizational skills and attention to detail are highly valued.

Responsibilities

- Greet visitors and clients in a courteous and professional manner
- Manage multi-line phone systems, directing calls efficiently and courteously
- Handle data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks as needed
- Maintain organized filing systems both electronically and physically
- Assist with appointment scheduling and calendar management
- Support administrative tasks such as proofreading documents, managing correspondence, and preparing reports
- Provide excellent customer service by addressing inquiries promptly and professionally
- Perform clerical duties including copying, faxing, scanning, and maintaining office supplies
- Support bookkeeping activities related to billing or invoicing when necessary




- Ensure the front desk area remains tidy and welcoming

Skills

- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Experience with QuickBooks or similar bookkeeping software
- Strong computer skills with the ability to learn new software quickly
- Excellent organizational skills with keen attention to detail
- Effective phone etiquette and communication skills for handling customer interactions via multi-line phone systems
- Clerical experience in an office or medical/dental environment preferred
- Data entry accuracy and typing speed for efficient task completion
- Ability to proofread documents carefully for errors
- Customer service experience with a friendly, professional demeanor
- Knowledge of medical or dental office procedures is a plus but not required; relevant experience such as dental receptionist or medical office support is advantageous
- Strong organizational skills to manage multiple tasks efficiently

This position provides an engaging work environment where professionalism, efficiency, and excellent communication are key to success.

Pay: From $20.00 per hour

Benefits:

- Extended health care
- Flexible schedule
- On-site parking

Work Location: In person

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