Account Manager

Location: Fully Remote (Canada or United States only)
Type: Full-Time Independent ContractorHours: Monday–Friday, 8:30 AM – 5:00 PM (MST)
Compensation: $5,000–$6,500 CAD/month base + quarterly retention bonuses | On-Track Earnings (OTE): $80,000–$100,000 CAD
Start Date: Immediate. Target start by mid-August 2026

About Elevaite

Elevaite is one of the fastest-growing performance marketing agencies in the medical aesthetics space in North America. We partner with med spas and aesthetic clinics across the US and Canada to drive patient acquisition. We don't just run ads, we grow businesses. Our clients see real, measurable results, and that's what makes this work exciting.

We're a fully remote, tight-knit team that's energetic, ambitious, and deeply mission-driven. We care about our clients, our team, and we hold a high standard for performance. If you’re driven to accelerate growth for our clients and want to collaborate with a team fully locked into the vision, you’ll fit right in.

The Role

We're seeking a dedicated Account Manager to own client relationships across our growing roster. You'll be the primary point of contact for 25–30 med spa and aesthetic clinic accounts, serving as the bridge between our clients and our fulfillment team (media buying, automations, web, and appointment setting).

This is a high-touch, high-volume, relationship-driven role. You’ll own account partnerships shaped by weekly and bi-weekly client check-in calls. Between client calls, you’ll own the execution of all action items by briefing tasks clearly, delegating to the right team members, and following up ahead of the next call.

You’re the person our clients trust, like, and look forward to talking to.

As an Account Manager you will:

Manage a portfolio of 25-30 accounts, focusing on client success and client retention.

- Own client communication. You will manage day-to-day client relationships via email, dedicated client Slack channels, and weekly or bi-weekly check-in calls.
- Onboard new accounts. You will lead kickoff meetings with new clients and guide them through our onboarding process so they start strong.
- Turn conversations into action. You will own post-call execution by building out the ClickUp workflow by briefing tasks, setting due dates, and assigning them to the team.




- Own relationship management. You will drive both client satisfaction and internal efficiency through proactive, transparent communication.
- Drive accountability. You will track delegated tasks and ensure they're completed properly before the next client call or by the client's expected due date.
- Manage client needs. You will field client requests that come through and ensure they’re assigned appropriately.
- Coach clients. You will guide clients towards strategic expansions and ensure they get the most from their systems and campaigns.
- Go above and beyond. You will spot opportunities to make clients feel cared for and heard, flag out-of-scope requests to leadership, and surface small wins we can deliver that build loyalty.

What We're Looking For

Required

- Minimum of 1-2 years of proven experience in a client-facing account management, client success, or customer relationship role.
- Hands-on experience with project management software such as ClickUp, Asana, or Monday.com (ClickUp preferred).
- A solid working understanding of Meta advertising and how paid advertising works. You don't need to be a media buyer, but you need to speak the language with clients.
- Exceptional written and verbal communication; you build rapport quickly and naturally.
- Strong project management skills: detail-oriented, deadline-driven, and organized enough to keep 25–30 accounts straight.
- Excellent time management in a meeting-heavy schedule (expect 15–30 hours of client calls per week).
- Comfortable receiving constructive feedback.You handle complaints and concerns with professionalism and empathy.
- Highly coachable. You'll learn our systems quick.
- Based in Canada or the United States.

Strongly Preferred

- Experience in the medical aesthetics industry (med spas, aesthetic clinics, plastic surgery, dermatology) is a major asset.
- Prior experience at a marketing or advertising agency in a similar role.




- Familiarity with GoHighLevel (GHL).
- Familiarity with booking / EMR / EHR platforms such as Boulevard, JaneApp, or Vagaro (easily trained, but a head start helps).

Who You Are

- You have a driven, take-charge personality. You’re proactive, on top of everything, and allergic to letting things slip.
- A relationship builder who genuinely enjoys getting to know clients as people.
- A "chameleon" communicator. You adapt your tone and style to connect with clients across every background and personality type, and you ask sharp questions instead of guessing.
- Personable, friendly, and outgoing, the kind of person clients are excited to see on their calendar.
- Adaptable in a dynamic environment. Your hours are stable, but client meetings shift and priorities move; you roll with it.
- Mission-driven. You want your work to matter and you take ownership of outcomes.

Compensation & Structure

- Base: $5,000–$6,500 CAD per month, commensurate with experience.
- Performance bonuses: Paid quarterly, tied to client retention.
- On-track earnings (OTE): $80,000–$100,000 CAD annually when KPIs and retention targets are met.
- Structure: Independent contractor position.
- Schedule: Monday–Friday, 8:30 AM – 5:00 PM (MST), fully remote.

How to Apply

Along with your resume, please submit a Loom video no longer than 2 minutes (Loom is free at loom.com) to [email protected]. Applications without a Loom video link will not be considered. Following these instructions is part of the application.

In your video, please cover:

- Introduce yourself. Who are you and where are you based?
- Your relevant experience. Walk us through your past experience that best prepares you for this role.
- Why you're the right fit? What makes you the person to own 25–30 client relationships for Elevaite?
- Why Elevaite? What excites you about joining our team specifically?
- A fun fact or hobby. What’s something that helps us get to know you beyond the resume.

Every applicant who follows these instructions gets a fair review. The video is our first screening step, so make it count.

Elevaite is an equal opportunity organization. We evaluate all applicants on merit and welcome candidates of every background.

Pay: From $5,000.00 per month

Work Location: Remote

📌 Account Manager (Canada)
🏢 Elevaite
📍 Canada