Role: ISU Techno Functional
Duration: 12 Months
Location: Calgary, AB- Hybrid – 3 days per week in office

CONTRACT-Long term contract-12+months

Experience Required
8–10 years of experience in SAP IS-U Billing and Device Management.
Robust experience in SAP IS-U Billing, Device Management (DM), and utility industry processes.
Experience in Project Management and Team Management.

Role Description
The ISU Techno Functional Consultant will provide operational and application support for SAP IS-U Billing and Device Management processes, ensuring efficient Meter-to-Cash operations. The role will be responsible for incident resolution, configuration, testing, functional design, process improvements, and supporting integrations across enterprise systems.

Key Responsibilities:
1. Analyze and resolve day-to-day incidents, billing exceptions, and defects to ensure smooth Meter-to-Cash operations.

2. Provide operational support by addressing issues related to:
- Billing exceptions
- Device installation and removal
- Meter readings
- Device Management (DM) integration defects

3.Manage incidents and support operations related to data exchange (IDEX) processes, including IDoc processing.

4. Perform SAP IS-U configuration updates for:
- Billing
- Device Management (DM)





5.Prepare functional specifications for WRICEF objects, including:
- Billing reports
- Device Management workflows
- Microsoft Fabric pipelines

6.Conduct:
- Unit Testing
- Integration Testing
- User Acceptance Testing (UAT)
Ensure end-to-end validation across integrated systems.

7. Identify and recommend process improvement and automation opportunities utilizing Microsoft Fabric capabilities, including:
- Dataflows
- Pipelines
- Lakehouse
- Power BI Embedded Analytics

8.Analyze recurring issues and recommend automation solutions or process enhancements to reduce manual effort and minimize billing exceptions.

Essential Skills
SAP IS-U Billing
SAP IS-U Device Management (DM)
Meter-to-Cash Processes
IDEX and IDoc Processing
WRICEF Functional Specification Development
Testing (Unit, Integration, and UAT)
Project Management
Team Management

Primary Skill
SAP IS Utilities – Billing and Invoicing

Desirable Skills:
Microsoft Fabric
- Dataflows
- Pipelines
- Lakehouse
- Power BI Embedded Analytics
Process Automation
Utility Industry Domain Knowledge
Operational Support and Incident Management

Pay: $55.00-$60.00 per hour

Work Location: Hybrid remote in Calgary, AB

📌 ISU Techno Functional (Canada)
🏢 apptoza
📍 Canada