Job Overview
We are a North America-based K–12 online education organization providing structured learning programs for students across different grade levels.

This is a fully remote, Canada-based part-time position suited for someone highly organized, detail-oriented, and interested in long-term growth in education operations.

This role offers a explicit development path into Operations Coordinator → Operations Manager → Team Lead as responsibilities expand over time.

Responsibilities

1. Academic Coordination Support

- · Support daily coordination of classes and instructors
- · Assist with scheduling and academic logistics
- · Support onboarding of instructors into established teaching processes
- · Help ensure smooth and consistent academic delivery

2. Student Progress & Communication

- · Support communication between parents, instructors, and the academic team
- · Assist in tracking student learning progress and completion status
- · Prepare structured academic updates and progress summaries when needed
- · Follow up on learning tasks and ensure continuity of student progress

3.



Operational Support

- · Coordinate class schedules, trial sessions, and instructor availability
- · Maintain accurate academic and operational records
- · Support enrollment tracking and renewal coordination
- · Assist with communication updates across internal and parent channels

Requirements

- · Bilingual: Mandarin (native/near-native) + professional English
- · Strong organizational and communication skills
- · Experience in education, tutoring, academic support, or coordination preferred
- · Comfortable using Google Workspace and communication tools
- · Ability to work independently in a remote environment
- · Available during evening/weekend hours (Canada time zones)

Pay: $18.50-$26.50 per hour

Benefits:

- Casual dress
- Work from home

Education:

- Bachelor's Degree (required)

Experience:

- teaching assistant: 1 year (required)

Language:

- Mandarin and English (required)

Work Location: Remote

📌 Bilingual Academic Operations Coordinator – Remote (Canada, Part-time)
🏢 Zero To One Global Academy
📍 Canada