JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facilities Coordinator – JLL
ABOUT Jones Lang LaSalleJones Lang LaSalle (NYSE: JLL) is a financial and qualified services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying, or investing in real estate. JLL is an industry leader in property and corporate facility management services with a global portfolio. For further information, please visit our website, www.jll.com.

What this job involves: As a Facilities Support Coordinator, you will serve as a vital connection between our Facility Management team, clients, and vendors, ensuring seamless operations across our integrated facility management platform. This role combines administrative expertise with hands-on coordination of facility services, where you'll manage technology platforms, analyze performance data, and drive continuous improvement initiatives. You'll play a key part in delivering exceptional client satisfaction while supporting cost-saving initiatives and maintaining high service standards. This is an excellent opportunity to contribute to JLL's commitment to creating exceptional workplace experiences while developing your career in facility management with a global industry leader.

What your day-to-day will look like: Monitor and provide general support for Integrated Facility Management (IFM) services, ensuring continuous oversight of operations and service delivery across assigned facilities
Administer and maintain technology platforms including SharePoint and Corrigo, ensuring data accuracy, proper documentation, and effective work order dispatch coordination
Coordinate facility maintenance and waste management services with building management companies and third-party vendors,



scheduling service activities and resolving issues related to HVAC, elevators, janitorial services, and general building systems
Prepare performance reports and manage databases that support the IFM platform, analyzing data to identify trends, forecast results, and turn insights into actionable improvements for client value
Serve as the primary interface between clients and vendors, ensuring appropriate follow-up, minimal disruption during service delivery, and excellent communication across all stakeholders
Support budget analysis and reporting by researching variances, identifying financial issues, and contributing to facility-specific cost savings targets that drive account-level savings goals
Lead continuous improvement initiatives by identifying opportunities to enhance processes, systems, and overall client satisfaction while supporting special projects and events as assigned

Required Qualifications: Minimum of 5 years of experience in facilities administrative support
Proficiency in Microsoft Office Suite with advanced Excel skills, including data analysis, reporting, and database management capabilities
Demonstrated strong organizational and interpersonal skills with a proven customer service focus and ability to build positive client relationships
Advanced written communication skills with exceptional spelling, grammar, and punctuation, plus strong verbal communication abilities
Proven ability to work independently with minimal supervision while prioritizing and managing multiple projects efficiently to meet deadlines
Ability to read, understand, and apply Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to daily work activities
Self-starter with strong team collaboration skills and ability to work effectively with integrated and virtual teams

Preferred Qualifications: Bachelor's degree in Business Administration, Facility Management, or related field
Experience using facility management software platforms such as Corrigo, SharePoint, or similar CMMS/IWMS systems




Knowledge of building systems including HVAC, electrical, plumbing, and general maintenance operations
Experience supporting vendor management, contract administration, and sourcing activities
Familiarity with budget management, financial reporting, and variance analysis in a facility management context
Previous experience in a remote work environment with demonstrated ability to maintain productivity and communication
Track record of implementing process improvements and contributing to cost savings initiatives

Position 100% Remote

Work Shift: 1st Shift, Monday–Friday, 7:30 AM – 4:30 PM

Salary/Comp: $60,000 - $70,000
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Facility Coordinator (Toronto)
🏢 JLL
📍 Toronto