At CỘNG CÀ PHÊ, good energy is everything. We’re not just serving coffee we’re creating a feeling of Vietnam. As a Supervisor, you lead that energy every shift. You ensure every guest feels welcomed, every drink meets standards, and the team runs with discipline and consistency.
We are looking for someone passionate, solid in leadership, and serious about hospitality someone who can make guests feel at home while holding the team to high standards.
What You’ll Do
- Lead the team during shifts and set the tone for service and energy
- Ensure every guest is greeted properly and leaves feeling taken care of
- Maintain high standards for drinks, service, and cleanliness
- Train, coach, and support team members
- Keep operations smooth, organized, and efficient during busy rushes
- Handle customer situations professionally and confidently
- Oversee opening and closing procedures
- Enforce SOPs and hold the team accountable
You’re a Good Fit If You
- Are passionate about hospitality and guest experience
- Naturally make people feel comfortable and welcome
- Can be warm with guests but firm with your team
- Have strong leadership and communication skills
- Stay calm, focused, and in control during peak hours
- Are reliable, punctual, and take ownership
- Lead by example and do not cut corners
Requirements:
- Minimum 2 years of supervisor experience in a cafe or barista environment ONLY (REQUIRED)
- Minimum 2 years of café/barista experience (REQUIRED)
- First Aid Certification is a MUST
- Food Handler Certification is a MUST
Job Details
- Full-time only
- Must be available for weekends, evenings, and holidays
- Location: Mississauga, ON
- Work Location: In person
Job Type: Full-time
Pay: $18.50-$23.00 per hour
Experience:
- Supervising: 2 years (required)
- Barista: 2 years (required)
Language:
- English (required)
- Vietnamese (preferred)
Licence/Certification:
- Food Handler Certification (required)
- First Aid Certification (required)