At Lakeland Chevrolet Buick GMC, we're committed to delivering an exceptional customer experience. We're looking for a professional, customer-focused Service Advisor who can build lasting relationships, communicate confidently, and help customers keep their vehicles operating at their best.

What You'll Do

- Welcome customers in person and over the phone with a friendly, skilled attitude.

- Schedule service appointments and accurately document customer concerns.

- Recommend maintenance and repair services based on vehicle condition and manufacturer guidelines.

- Prepare estimates, explain repairs, and review completed work with customers.

- Keep customers informed throughout the repair process.

- Coordinate with technicians to ensure repairs are completed efficiently and accurately.

- Handle customer concerns with professionalism and a solution-focused approach.

- Maintain accurate repair orders and service documentation.

- Promote dealership maintenance programs and manufacturer service recommendations.

- Contribute to a clean, organized,



and team-oriented work environment.

What We're Looking For

- Outstanding customer service and communication skills.

- Strong organizational skills with excellent attention to detail.

- Ability to multitask in a fast-paced environment.

- Basic automotive knowledge (dealership experience is an asset).

- Comfortable using computers and dealership management software.

- Positive attitude with the ability to work independently and as part of a team.

- Valid driver's licence with the ability to operate both automatic and manual transmission vehicles.

Qualifications

- High school diploma or equivalent.

- Previous experience as a Service Advisor or in an automotive customer service role is preferred but not required.

If you're passionate about customer service, enjoy working with people, and want to be part of a dealership that values professionalism, teamwork, and integrity, we'd love to hear from you.

📌 Service Advisor (Canada)
🏢 Lakeland Chevolet
📍 Canada