Company Overview

Hisense Canada Co., Ltd is a leading electronics and appliances company with a global footprint, committed to innovation and quality. We strive to deliver exceptional products and services to our customers worldwide.

Summary

'Supply Chain Manager' is a vital role at Hisense Canada, responsible for overseeing and optimizing our supply chain operations in Canada. Based in Canada, this position plays a key part in ensuring efficient procurement, logistics, and demand planning to support our company's growth and customer satisfaction.

Responsibilities

1. Supply Chain Planning & PSI Coordination

- Managing PSI (production–sales–inventory) updates including sell-in, sell-out, stock levels, backorders, invoice reconciliation, and abnormal inventory tracking.
- Maintaining daily and month-end PSI reports, formulas, and data validation to support supply continuity and prevent stock-out/overstock situations.
- Updating home appliances products purchase plans, sell in forecast, container information, incoming stocks, SAP inventory data etc.; aligning with HQ on raw material forecasting and order entry.
- Coordinating transition planning for new product launches, carryover products, and end-of-life (EOL) execution.

2. Forecasting & Production Scheduling

- Preparing demand forecasts including inventory projections, purchase quantities, transit ETAs, shipped/received volumes, inventory cover, turnover rates and etc,..
- Coordinating monthly raw material purchase plans and promotional model reservation plans.
- Supporting annual production planning, vessel cabin forecast plans, transition plans, and related cross-team scheduling tasks.
- Consolidating market feedback and providing adjustments to production plans.
- Led inland new products and EOL transition across stakeholders, managing Hisense product life cycle.

3. Order Management & Scheduling Control

- Reviewing backorders, container reports, revenue forecasts, and order fulfillment status on a daily/weekly basis.
- Monitoring abnormal orders and stock transfers; executing urgent actions (ERS requests, diversions,



APPT pushes) as necessary.
- Evaluating load cost and order allocation by account/model to ensure operational efficiency.
- Identifying risks in order flow and coordinating corrective measures with internal teams and HQ.

4. Logistics Coordination & Shipment Tracking

- Preparing weekly shipment load plans, production/departure plans, and loading configuration files.
- Coordinating with logistics teams on vessel schedules, FAK line usage, space allocation, short-shipped products, and port changes.
- Tracking shipment delays, slow vessel speeds, and ETAs; escalating issues to HQ and local logistics teams.
- Following up on container arrivals, receiving exceptions, carton shortages, re-box requirements, and unloading procedures.
- Documenting logistics issues and providing improvement feedback.

5. Cross-functional Collaboration & Process Oversight

- Working with HQ engineers for BOM upgrade requests and structural reviews.
- Ensuring product lifecycle management from launch to EOL material securing.
- Supporting AC team, order team, and business process improvements.
- Managing FOB/DDP business processes and internal system price loading.
- Maintaining communication with HQ on production, forecasting, and urgent business issues.

6. Supervisory & Coordination Responsibilities

- Coordinating activities across sales, logistics, supply chain, product, and HQ teams to align weekly operational cycles.
- Overseeing the accuracy and timeliness of order updates, PSI data, shipment tracking, and internal reporting.
- Leading cross-department information flow to ensure efficient scheduling, shipping, and product availability.
- Identifying operational risks and taking action to resolve delays,



shortages, or inventory deviations.
- Training colleagues on supply chain processes and supporting IT/business process follow-up as needed.

Qualifications

Education & Certifications:

- Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field.
- Relevant certifications such as CSCP (Certified Supply Chain Professional), APICS, or Logistics/Procurement Management certifications are a plus.
- Canadian citizens or permanent residents.

Experience:

- 2–4 years of experience in supply chain, logistics, procurement, or production planning.
- Hands-on experience in managing Purchase Orders (POs), shipment tracking, and container logistics.
- Proven ability to collaborate with cross-functional teams, including account managers, production teams, and headquarters.
- Experience working with ERP/PSI systems for data input, reporting, and order management.
- Exposure to reporting, forecasting, and market trend analysis is highly desirable.

Skills & Competencies:

- Strong analytical and data management skills, with high attention to detail.
- Proficiency in Microsoft Office, especially Excel, for reporting, tracking, and analysis.
- Excellent verbal and written communication skills to effectively liaise with stakeholders.
- Ability to manage multiple priorities, meet deadlines, and work independently in a fast-paced environment.

Knowledge of market trends and ability to provide insights to support decision-making and strategic planning.

Language of working: English

Terms of employment: permanent full-time position)

Location of work: Mississauga, ON, Canada

Wage: $37/hour; 40 hours/week.

Benefits: dental insurance, medical insurance, and other applicable as per company policy.

Benefits:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- In office parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Supply Chain Supervisor (Canada)
🏢 Hisense Canada
📍 Canada