About Us

Toothworks Sterling Dental is a progressive, patient-focused clinic committed to delivering exceptional dental care in a welcoming and efficient environment. As part of the Toothworks (Dentalcorp) network, we take pride in our team-oriented team culture and the high standard of experience we create for every patient.

We're looking for an experienced Treatment Coordinator ready to step into a Team Lead role - someone who loves being at the front line, leads by example, and brings both clinical coordination expertise and a genuine passion for patient care.

This is not a back-office role. You'll be hands-on every day: presenting treatment plans, supporting your team, and guiding patients through their care journey with confidence and warmth.

Key Responsibilities

- Present and explain treatment plans to patients, including insurance coverage, co-pays, and financing options.
- Serve as the primary point of contact for patient inquiries related to treatment, scheduling, and care coordination.
- Support and oversee front desk operations: scheduling, confirmations, billing, and insurance submissions.
- Mentor and guide administrative team members to ensure smooth, consistent daily operations.
- Use Dentrix software to manage patient records, treatment plans, and scheduling workflows.
- Monitor and improve case acceptance rates by guiding patients through informed treatment decisions.




- Partner with the dental team to optimize workflows and support a positive clinic environment.

What We're Looking For

- Minimum 2-3 years of experience as a Treatment Coordinator, Senior Receptionist, or Lead Administrator in a dental office.
- Proficiency with Dentrix dental software (required).
- Strong working knowledge of dental billing, insurance claims, and the ODA fee guide; IFHP and CDCP experience is an asset.
- Excellent communication, case presentation, and patient relationship skills.
- A natural ability to support and elevate those around you.
- Flexible availability - must be able to work a rotating schedule including weekends.
- Professional, positive, and patient-centred in all interactions.

Why Toothworks?

- Competitive compensation commensurate with experience.
- Benefits and career development resources through the Dentalcorp network.
- Opportunity to grow within one of Canada's leading dental networks.

How to Apply

If you're already excelling as a Treatment Coordinator or Senior Dental Administrator and are ready to step into a leadership role, we'd love to hear from you. Please submit your resume and a brief cover letter through Indeed.

Toothworks is committed to an inclusive and welcoming workplace and encourages applications from all qualified candidates.

📌 Treatment Coordinator - Team Lead (Canada)
🏢 MHMI
📍 Canada