ABOUT US

In the heart of Toronto's financial district, The Frederick combines bold, confident cooking with genuine hospitality in a space designed for outstanding company. Led by celebrated Chef Cory Vitiello, it offers a refined take on the classic bar and grill—a place where business lunches can turn into martinis, dinners stretch into the night, and memorable moments keep you coming back. As the relaxed sibling of The Chase, The Frederick shares the same commitment to quality and craftsmanship while carving out its own path with an easygoing energy. Elevated yet approachable, stylish yet comfortable—this is everything you want in a restaurant at the centre of it all.

ROLE SUMMARY

We are looking for a warm, polished, and detail-oriented Host/Hostess to join our front-of-house team. As the first point of contact for our guests, this role is essential in setting the tone for an exceptional dining experience. You will oversee the flow of reservations, manage guest inquiries, and ensure seamless coordination between the front desk and service teams. Reporting to the Front-of-House Management Team, you’ll play a key role in fostering a welcoming environment, anticipating guest needs, and maintaining the high standards of service that define our brand.

RESPONSIBILITIES

- Provide exceptional hospitality, ensuring guests feel valued and welcome from the moment they walk through the door.
- Conducts walk-throughs of the restaurant to ensure readiness for service and a pristine environment.
- Manage reservations with strategic precision,



accommodating both pre-booked guests and walk-ins as efficiently as possible.
- Answer incoming calls, assist with reservations, and provide detailed information on the menu, specials, and general restaurant offerings.
- Work closely with other departments to foster a positive and smooth working environment, ensuring all guests needs are met and exceeded.
- Maintain comprehensive knowledge of the restaurant’s offerings, including food, drinks, and special promotions, to address guest inquiries confidently and accurately.
- Assist in other front-of-house duties as needed, always keeping the guest experience at the forefront.

QUALIFICATIONS

- Strong verbal and written communication skills.
- High attention to detail with the ability to prioritize and stay organized.
- Proactive approach to guest needs and service excellence.
- Team player, able to work well under pressure and in a collaborative environment.
- Flexible to work days, nights, weekends, and holidays as required.
- Must be legally entitled to work in Canada at the time of application.

WHY JOIN OUR TEAM?

- Career Growth: Opportunities to advance within our expanding company.
- Perks: Employee dining discounts.
- Mentorship & Development: Guidance from industry professionals.
- Supportive Team Culture: Be part of a passionate, collaborative team.

READY TO JOIN OUR TEAM?

If you’re passionate about hospitality and excited to be part of a dynamic team, we’d love to hear from you! Apply today!

Pay: From $17.60 per hour

Work Location: In person

📌 Host/Hostess (Canada)
🏢 The Frederick
📍 Canada