NURSE CONSULTANT

Retirement Home Pharmacy Operations │ Dominion Pharmacy

Department

Retirement Home Pharmacy Operations

Reports To

Pharmacy Operations Lead (transitioning to the Retirement Home Operations Manager)

Employment Type

Full-time

Experience

Prior experience in an LTC or Retirement Home setting

Location

Ontario (province-wide)

Travel

Approximately 50%

Position Summary

The Nurse Consultant is a key member of Dominion Pharmacy's retirement home pharmacy operations team, supporting safe, effective, and compliant medication management across Ontario retirement homes. This role blends clinical education, quality auditing, and relationship management, acting as the primary point of contact between the pharmacy and its retirement home clients. The successful candidate is a confident educator and coach who builds trust easily with front-line staff and is comfortable travelling regularly across the province.

Key Responsibilities

Staff Education

- Educate registered staff and UCPs on the medication system and safe administration practices.
- Train staff on oral, inhalation, and injection administration routes.
- Lead diabetes management education, focusing on hyperglycemia and hypoglycemia response.
- Deliver additional clinical education topics as needs are identified.

Medication System Audits

- Audit home medication systems using a structured tool with built-in reporting.
- Assess compliance with regulations, licensing standards, and pharmacy policies.
- Identify improvement areas and develop follow-up action plans.




- Track resolution and report outcomes to the home and pharmacy.

Pharmacy-Home Liaison

- Serve as the primary liaison between retirement homes and the pharmacy.
- Relay home feedback on equipment, technology, policies, education needs, and service.
- Build and maintain strong relationships with home staff and leadership.
- Escalate and follow up on service issues to ensure timely resolution.

Policy & Procedure Development

- Assist in developing, reviewing, and maintaining pharmacy policies and procedures.
- Align policies with current regulatory requirements and best practices.
- Contribute front-line insight gathered from home visits and audits.

Working Conditions & Physical Requirements

- Frequent Ontario travel to retirement home sites (approximately 50% of working time).
- Valid Ontario driver's licence and access to a reliable vehicle required.
- Regular interaction with home staff, UCPs, and healthcare professionals.
- Scheduling flexibility may be required to accommodate site visits.

Qualifications & Skills

Education & Experience

- RN or RPN, in positive standing with the College of Nurses of Ontario.
- Prior experience in a Long-Term Care (LTC) or Retirement Home environment.




- Working knowledge of medication systems and provincial regulations.
- Experience delivering staff education or training is an asset.

Core Competencies

Personable, friendly demeanour

Customer service excellence

Constructive, positive coaching ability

Strong interpersonal & relationship-building skills

Sound clinical judgment

Effective written & verbal communication

Organized and detail-oriented

Comfortable with frequent multi-site travel

Key Performance Indicators

- Quality and consistency of staff education across homes.
- Audit completion rates and timeliness of follow-up.
- Responsiveness to home feedback and requests.
- Home satisfaction with pharmacy communication and service.
- Timely contribution to policy and procedure updates.

Additional duties may be assigned by management as required.

Accommodation

Dominion Pharmacy is committed to providing an inclusive, accessible, and barrier-free workplace. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code, accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. If you require an accommodation, please notify [Reporting Manager / Human Resources] and we will work with you to meet your accessibility needs in a manner that respects your dignity and confidentiality.

Pay: $28.00-$38.00 per hour

Benefits:

- Dental care
- Extended health care

Work Location: In person

📌 Nurse Consultant (Canada)
🏢 Dominion Pharmacy
📍 Canada