Position:

Supervisor, Support Services

Department:

AS Housekeeping

Position Status:

Permanent

Time Type:

Part time

Non- Union

Location:

Peterborough, ON

Language:

English

Salary Range:

$44.60 - $55.76

per hour

THE PRHC DIFFERENCE:
Peterborough Regional Health Centre (PRHC) is a regional hospital delivering acute healthcare to a rapidly growing population of more than 300,000 in Peterborough and the surrounding communities, including the First Nations of Curve Lake, Hiawatha and Alderville.
With an annual budget of nearly $390 million, and a proud local history extending back over a century, PRHC has nearly 500 inpatient beds and offers a wide range of services, including specialized programs in renal, stroke, cardiac, cancer care, vascular surgery and mental health & addictions.
PRHC is located in Peterborough, Ontario, Canada a 90-minute drive north-east of Toronto. We are the region’s largest employer with more than 3,100 staff, 450 physicians with privileges, and a core group of 250 volunteers.
As a member of the PRHC team, you will be part of an exceptional working environment – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a culture that recognizes and celebrates the efforts and achievements of its people.
PRHC is proud to be recognized as one of the top 20 employers nationwide in the healthcare and social services category, and 199 overall among 300 Canadian employers across all sectors, on the Canada’s Best Employers list released by Forbes in 2025.

What We Offer
We're committed to supporting our people with meaningful rewards and experiences, which may include:

- A competitive total rewards package aligned with the position
- Pension plan with employer contributions for eligible roles
- Health, wellness, and lifestyle perks, including fitness memberships and travel savings
- On site gym 24/7 free to all employees
- Ongoing learning and development opportunities to support your growth

HOURS OF WORK:
The stated hours of work are approximate as schedules are subject to change with the operational needs of the Health Centre. Changes made to hours of work will follow the terms of the applicable collective agreement, company policy and/or legislation.

WHAT YOU’LL DO:

The Support Services Shift Supervisor is a member of the Environmental / Nutrition Services management team. This individual provides direction, leadership, support, and guidance in the day-to-day activities of the Environmental Services staff which includes Housekeeping, Waste and Linen Activities and the Nutrition Services staff.





The Shift Supervisor facilitates the performance of all duties in accordance with Hospital and departmental policies and procedures, to ensure that all areas of the hospital are maintained in a clean and orderly condition and supervises all aspects of the patient meal services ensuring quality food, temperatures, and timely delivery.

This person will also be involved in planning and problem solving within the Environmental Services and Nutrition Services Department. The Supervisor acts with discretion within well-defined procedures/practices e.g. determine priorities; may deviate from established procedures/practice provided standards are met. Shift Supervisors act for the manager on a particular shift and are accountable for that shift’s operations.

WHAT YOU’LL BRING:

- Current membership with related association (Canadian Society of Nutrition Management
- Food Handlers Certificate
- Nutrition Management Certification or related courses preferred.
- Current membership with related association (Canadian Society of Nutrition Management
- Food Handlers Certificate
- Completion of OHA Housekeeping Supervisor’s Course, OHA Executive Housekeeper’s course

WHO YOU ARE:

- Minimum two years’ experience as a supervisor, preferably in a health care setting, or equivalent education and work experience.
- Demonstrated knowledge of relevant regulations and legislation.
- Computer literacy skills including proficiency and knowledge of various computer programs including Microsoft Word, Microsoft Excel, Microsoft Outlook, PowerPoint, and Internet/Intranet
- Interpersonal Sensitivity: demonstrated ability to understand and appropriately respond to the concerns of others, practicing active listening when interacting with individuals or groups and the ability to reflect on verbal and non-verbal behaviour and communicate effectively.
- Collaboration: demonstrated ability to build links across and outside the organization
- Impact & Influence: demonstrated ability to indirectly influence others to gain support and commitment.
- Organizational Awareness: demonstrates organizational awareness with a clear sense of organizational impact.
- Service & Quality Orientation: demonstrated desire to provide quality, patient centered care.
- Developing Others:



demonstrated ability to foster learning & development of others through coaching, managing performance and mentoring to stretch and challenge others.
- Holding Self & Others Accountable: demonstrated success by establishing appropriate levels of responsibility, holding others accountable and implementing (or implements) appropriate recognition or consequences.
- Experience in nurturing and maintaining a working environment conducive to positive staff morale and employee wellness.
- Ability to manage difficult and/or complex situations diplomatically and professionally.
- Superior leadership, organization, interpersonal and emotional intelligence skills
- Strong writing and verbal communication skills
- Ability to foster and maintain strong working relationships with employees.
- Superior detail and data management skills
- Strong ability to work independently on multiple projects and multiple deadlines.
- Excellent project management, planning and interpersonal skills.
- Ability to work in a team environment to meet shared goals and timeframes

This position is for a current vacancy.

OUR COMMITMENT:
At PRHC, we take great pride in maintaining an inclusive culture of respect and a diverse workforce that reflects the community we serve. We do this because we understand that bringing different perspectives and backgrounds to the fulfillment of our mission, vision and values makes us better.

We invite all interested individuals to apply and encourage applications from members of all equity-deserving communities, including those who identify as Indigenous, black, racialized, women, people with disabilities and people with diverse gender identities, expressions, and sexual orientations. Even if your past experience doesn’t quite align with every qualification on this position, we still encourage you to apply as you may be the right candidate for another role within our organization.

Peterborough Regional Health Centre is committed to creating and maintaining an inclusive and accessible environment that is in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Should you require accommodation through the recruitment and selection process, please notify us by indicating this on your application form and upon initial contact by our recruitment team. This will ensure that we can tailor the recruitment process to meet your accommodation needs.

Thank you for your interest in the chance at PRHC. If you are selected to move forward in the recruitment process, you will be contacted by a member of the Talent Acquisition team.

📌 Supervisor, Support Services (Peterborough)
🏢 Peterborough Regional Health Centre
📍 Peterborough