Realstar is a leading multi residential real estate company managing communities across Canada. We are currently hiring an Assistant Resident Manager Team for MacDonald Estates, one of our communities in Edmonton. This is a live in, full time opportunity for two people to work and reside together as a team, taking pride in a beautiful property and building strong relationships with our residents.

About the Role

As part of our Assistant Resident Manager Team, you and your partner will live on site and share responsibility for the day to day upkeep and operation of the building. Your work will include exceptional customer service, general cleaning, and minor maintenance, all in support of the Resident Manager and Property Manager. This role includes every other weekend and on call duties.

What You'll Do

Customer Service Greet and interact with residents in a friendly, professional manner

Respond to resident concerns and service requests within 24 hours and follow up to ensure satisfaction

Handle office administrative tasks such as applications, notices, and lease renewals

Organize and help run resident events like holiday parties and summer barbeques General Cleaning Maintain cleanliness of common areas including foyers, amenity rooms, parking garage, locker rooms, patios, and rooftops

Prepare vacant units so they are move in ready





Manage garbage and recycling collection in line with the city schedule

Handle yard maintenance, including snow and ice removal and salting in winter Property Maintenance Complete daily walkthroughs and fix minor deficiencies

Report larger issues to your supervisor

Assist with HVAC monitoring and basic electrical, plumbing, boiler, and chiller troubleshooting

Help coordinate tradespeople and contractors as needed Fire Safety Understand fire and life safety systems and assist with emergency procedures when needed What You Bring Property management or customer service experience is an asset

Strong communication skills, written and verbal

Comfortable with basic computer tasks

Able to lift up to 50 lbs and move objects that may exceed that weight A hands on, can do attitude and pride in keeping a property looking its best Why Join Realstar

Realstar offers a supportive team workplace, opportunities for growth, and the chance to make a real difference in the community you live and work in. Live on site in a well maintained building and be part of a company that values its people.

Location: MacDonald Estates, Edmonton, AB Job Type: Full time, live in Schedule: Includes every other weekend and on call rotation #RS

📌 Assistant Resident Manager 2-Person Team (Apartment Building) (Edmonton)
🏢 Realstar
📍 Edmonton