- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Installation
- Urban area
- Maintenance
- On-site customer service
- Rural area
- Various locations
- Repair
- Service
- Willing to relocate
- Residential
Responsibilities
Tasks
- Inspect and test cable signals and associated equipment
- Repair cable signals
- Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment
- Repair or replace defective telephone equipment
- Analyze test results and adjust, change or repair switching system, network, associated equipment and software
- Complete and maintain test and service reports
- Determine nature, cause and location of trouble
- Initiate the dispatch of appropriate repair personnel
- Operate computerized testing systems to conduct service tests on customer lines and equipment
- Climb and work aloft on poles,
ladders or other support structures
- Connect, disconnect and relocate cable outlets
- Determine work assignments
- Install cable modems and software to enable Internet access
- Repair or replace faulty cables, power suppliers and amplifiers
Additional information
Transportation/travel information
- Valid driver's licence
- Willing to travel
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
- Ability to distinguish between colours
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
- Manual dexterity
Personal suitability
- Client focus
- Effective interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
- Accurate
- Dependability