Overview

Languages

English

Education

- College/CEGEP

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use,



performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations

Experience and specialization

Computer and technology knowledge

- Internet
- Servers
- Desktop applications
- MS Office
- MS Windows

Additional information

Work conditions and physical capabilities

- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting

Personal suitability

- Accurate
- Ability to multitask
- Time management

📌 deskside support technician (Delta)
🏢 OMIKAN TECHNOLOGIES
📍 Delta