Mall Patrol Guard Part Time Toronto Eaton Centre

Position: Mall Patrol

Status: Part Time

Hours: Various 12-hour shifts

Payrate: $24.00

Overtime Method: Averaging agreement over 88 hours

Posting Date: June 26th, 2026

Internal Closing Date: July 3rd, 2026

External Closing Date: August 7th, 2026

Job Overview:

Toronto Eaton Centre is one of Canada’s premier retail destinations, located in the heart of downtown Toronto. With high daily foot traffic, a wide range of retailers, and constant activity, the site operates in a fast-paced and dynamic environment.

As a Mall Patrol Guard, you will play a key role in maintaining a safe and secure environment through active patrols, visibility, and timely response to incidents. This role requires strong observation skills, professionalism, and the ability to interact effectively with the public in a high-traffic setting.

Key Responsibilities:

- Conduct regular interior patrols throughout the mall, including common areas, corridors, entrances, and exits
- Maintain a visible presence to deter theft, vandalism, and unauthorized activity
- Monitor shopper and tenant activity, identifying and addressing potential safety or security concerns
- Respond to incidents including disturbances, thefts, medical calls, and emergencies
- Provide strong customer service by assisting visitors with directions and general inquiries
- Enforce mall policies and procedures, including trespass and loitering guidelines




- Work closely with dispatch, supervisors, and other team members to coordinate response efforts
- Complete detailed incident reports and daily logs accurately and in a timely manner
- Assist with crowd management during peak hours, sales events, and special events
- Support emergency procedures including evacuations and coordination with emergency services

Prerequisites:

- Ability to obtain a Security License in the province of Ontario
- Valid First Aid & CPR Level C from a WSIB approved provider
- Previous experience in retail, mall, or high-volume security environment is an asset
- Robust observation and situational awareness skills
- Excellent customer service and communication skills
- Ability to remain calm and professional in high-pressure situations
- Strong report writing and documentation skills
- Comfortable standing and walking for extended periods
- Ability to work independently and as part of a team
- Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position
- Legally authorized to work in Canada

Why choose Paladin?

- Opportunities for training and professional development
- Competitive salary and benefits package.
- Work today, get paid today!

📌 Mall Patrol Guard Part Time Toronto Eaton Centre (Canada)
🏢 Paladin Security
📍 Canada