Job Opportunity: Freight Dispatcher / Operations Coordinator

Company: Coast To Coast Xpress Inc.

Location: 285 Main St N Suite 2A, Acton, ON L0P 1H0

Position Type: Full-time

About the Role:
Coast To Coast Xpress Inc. is seeking an organized and proactive Freight Dispatcher to join our operations team. In this role, you will be the central point of contact for our logistics activities, ensuring seamless communication between drivers, customers, and internal departments. You will manage the lifecycle of our shipments, from booking loads to ensuring all documentation and payments are processed accurately.

Key Responsibilities:

- Load Management: Book inbound and outbound loads, coordinating efficiently to maximize asset utilization.
- Dispatching: Manage driver assignments, provide clear instructions for routes, and ensure timely pickups and deliveries.
- Communication: Act as the primary liaison between drivers, customers, and accounting. Provide timely updates and resolve any transit or delivery issues proactively.
- Administrative Oversight: Maintain meticulous records of shipments. Ensure all paperwork, including lumper receipts and proof of delivery (POD), is collected, verified, and processed for timely reimbursement and billing.
- Team Collaboration: Work closely with the operations and accounting teams to ensure financial accuracy and operational efficiency.




- Problem Solving: Identify and address operational hurdles (e.g., delays, documentation gaps) quickly to minimize impact on customers and the company.

Qualifications & Requirements:

- Experience: Proven experience in a dispatch or logistics coordination role within the transportation industry.
- Technical Proficiency: Strong computer skills. Experience with Xpert TMS is considered a significant asset.
- Organizational Skills: Excellent ability to keep track of multiple active loads, receipts, and communication threads simultaneously.
- Communication: Exceptional verbal and written communication skills; you must be comfortable talking to drivers and customers throughout the day.
- Attention to Detail: High accuracy in tracking administrative tasks, such as payment links and expense receipts.
- Soft Skills: Ability to work collaboratively within a team and maintain a professional, calm demeanor under pressure.
- Competitive hourly wage (commensurate with experience).
- Full-time, permanent position with a dynamic and growing team.

How to Apply:

Please submit your resume and a brief cover letter outlining your relevant dispatch experience to [email protected]

Pay: $18.18-$23.00 per hour

Benefits:

- Casual dress
- In office parking

Work Location: In person

📌 Dispatcher (Canada)
🏢 Coast to Coast Xpress
📍 Canada