Description

JOB SUMMARY:

Reporting to the Director, People Safety, and working jointly with the other departmental managers and leaders, provides leadership and direction to a team of security professionals across Vancouver Coastal Health (VCH). The Manager is responsible for all aspects of planning, organizing, and directing relational security operations. This includes leading the development and implementation of corporate relational security programs and services; developing effective employee event reporting systems; developing effective de-escalation and prevention; ensuring effective service delivery by monitoring adherence to site security programs; developing corporate-wide safety, education and orientation programs; monitoring key indicators and reporting to senior management; and developing communication strategies to promote health and safety issues across Vancouver Coastal Health (VCH).

The Manager liaises with Employee Health team members, HR Advisors, Directors, Managers, Department Heads, physicians and others to provide support, advice and influence decisions regarding regulatory compliance, security processes, violence prevention and related issues. External contacts include WorkSafe BC, Industry Committees, Health Care Unions, other health care institutions as well as academic institutions. Provides leadership and direction to professionals and support staff within the portfolio, and acts as a key organizational resource to senior executive members, directors and managers for all matters related to the Relational Security program.

This work is framed within VCH’s commitments to Indigenous cultural safety, anti-racism, and equity, diversity, and inclusion.

QUALIFICATIONS:

Bachelor’s degree in criminal justice/law enforcement, business administration, related social sciences discipline with specialized training in security, fire safety, emergency management, occupational safety and risk management plus seven (7) to ten (10)



years' progressive experience in a large multi-union organization or an equivalent combination of education, training and experience.

Canadian Registered Safety

Professional (CRSP) designation or equivalent preferred.

ROLE SPECIFIC EXPERTISE

- Must have valid security license with Advanced Security Training (AST) endorsement, Certified Protection Professional (CPP) or obtain within six months of employment
- Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-seeking groups, including those who experience intersectional barriers.
- Develops and maintains solid relationships with key internal and external stakeholders to promote and enhance services provided.
- Uses a comprehensive knowledge of program management, especially in relation to education and development.
- Identifies emerging initiatives, trends and industry best practices and ensures full consideration in the development and implementation of service delivery goals and objectives.
- Uses strong written communication skills in the development of business cases and marketing and promotional materials.
- Uses creativity and innovation to develop new programs and initiatives that meet and/or exceed service level agreements in the creation of healthy healthcare workplaces for all organizations under the Integrated HR Service.
- Physical ability to perform the duties of the position.

SHARED VALUES

You care for everyone

- You are compassionate, empathetic, and sensitive to the needs of others.
- You are respectful, treating people as equals, and valuing others’ perspectives and differences.




- You are appreciative of others’ efforts and give them praise when it’s due.

You are always learning

- You are open minded, always receptive to different perspectives and ways of doing things.
- You are curious and ask questions to find a deeper understanding.
- You share your expertise and mentor others by sharing your knowledge and experience.

You strive for better results:

- You are accountable, and take responsibility for what you say, what you do, and who you engage in achieving better results.
- You are a solution finder, empowered to solve the challenges we face in healthcare.
- You take ownership for growth and development and personal development, always seek feedback and opportunities to improve how we do things.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.

Nursing & LPN successful applicants will be notified by email.

We regret that only short listed candidates will be acknowledged.

This is an internal job posting for Vancouver Coastal Health employees only.

📌 Manager, Relational Security (Vancouver)
🏢 Vancouver Coastal Health
📍 Vancouver