Job Title: Patrol Supervisor

Location: North Vancouver

Department: Safety

Reports to: Manager, Patrol

Role Status: Full Time / Part Time / Seasonal / Hourly

ABOUT US

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative setting where everyone comes together to create memories of a lifetime.

We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled.

Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply. JOB SUMMARY

As a Patrol Supervisor, you support the Patrol Manager with the execution of all Patrol and Safety operations and oversees the patrol and volunteer patrol teams. You are a key and important member of the mountain operations team ensuring a safe and exceptional experience for all mountain guests. ESSENTIAL JOB FUNCTIONS The effective supervision and motivation of up to 10 staff patrollers and 5 volunteer patrollers

Ensuring the overall safety of mountain staff and guests through effective injury and incident prevention methods

Assisting the manager with the hire, orientation and training of new and returning safety staff

Ensuring adequate first aid and safety coverage through effective scheduling of resources

Assisting in the investigation of incidents that may occur involving staff and/or guests The inventory, maintenance and security of all patrol and department facilities and equipment

Ensuring that all injury and incident paperwork is completed correctly





Ensuring that all other duties assigned to department staff are completed on time and in the manner described

Administering first aid services to injured staff and guests

Educating staff and guests to the components of the Alpine Responsibility code

Acting as a safety resource for all staff from all other departments and assisting where required in creating positive safety culture at Grouse Mountain Other duties as required SUPERVISORY RESPONSIBILITIES

This position provides direct supervision to the following positions: Patrol, Mountain Safety and Volunteer Patrol.

REQUIRED QUALIFICATIONS AND ABILITIES

Minimum Qualifications: ≥80 Hour First Aid Certification such as: Occupational First Aid Level 3

Outdoor Emergency Care

Non-Urban Emergency Care

BC Licensed EMR or PCP 2 Years Patrol Experience

Recreational Avalanche Course

Rope Rescue Experience

Basic knowledge of the Workers Compensation Act and the Occupational Health and Safety Regulations

Experience with Advanced protocols such as; Entonox, Sager, Epi-pen, Salbutamol, Nitroglycerin administration Successful candidate must complete a criminal record check once offered the position, the check must be completed prior to start date if you are 19 years or older.

Grouse

Mountain will assist you with the process.

Preferred Qualifications: BC Licensed EMR or PCP

Canadian Avalanche Association Level 1

WorkSafe BC Blasting Certificate

Rope Access and/or Rescue Certification

Incident Command Structure 100

Incident Investigation Training





Previous Supervisory Experience WORKING CONDITIONS

Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.

COMPENSATION AND BENEFITS

$28.00 to $32.75/hour

All positions are eligible for the following benefits and perks: Free Seasonal Access Pass

Discounts at the resort’s restaurants, retail, and rental outlets

Referral Bonus Program Public Transit subsidies

Free or discounted lift tickets at many other resorts (winter/summer) Access to free Employee and Family Assistance Program Excellent training and professional development

Northland Properties friends and family discounts program including hotels, restaurants and recreation Full-time, year-round positions are also eligible for these: Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans RRSP matching after 6 months of service

Free access pass for dependants DISCLAIMER The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EQUAL OPPORTUNITY EMPLOYER

Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

📌 Patrol Supervisor (Winter 2026-2027) (North Vancouver)
🏢 Grouse Mountain Resort
📍 North Vancouver