Job Title: Policy Administration Specialist

Duration: 06+ Months Contract (Possible Extensions)

Location: Markham, ON

Work Model: Hybrid (3 days/week onsite)

Job Description:

- Insurance – Property Casualty Insurance| Communication| Team Skill| Microsoft Excel

Mandatory Requirements:

- Experience in Property & Casualty (P&C;) Insurance
- Multilingual proficiency in English and French (spoken and written)
- Experience in policy administration| policy servicing| or insurance operations
- Ability to interpret insurance policies| endorsements| and policy documentation
- Proficiency in MS Excel and other productivity tools
- Good communication and stakeholder management skills
- Ability to work accurately in a process-driven setting

Good to Have:

- Knowledge of the Canadian P&C; Insurance Market
- Experience with Guidewire PolicyCenter or similar Policy Administration Systems
- Exposure to insurance compliance and regulatory requirements
- Proficiency in Microsoft Office applications

Key Responsibilities:

- Add| modify| delete| and validate policy data to facilitate successful conversion into the target policy administration platform.




- Compare source system records with target system data and perform required corrections.
- Validate policy information| endorsements| coverages| limits| deductibles| and other policy attributes.
- Investigate and resolve policy conversion exceptions and errors.
- Monitor policy conversion queues and take corrective action on errored-out policies.
- Support policy renewals by ensuring timely completion of conversion activities.
- Perform quality checks and validation activities in accordance with established QA frameworks.
- Ensure data accuracy| completeness| and compliance with client requirements.
- Document exceptions| risks| and issues identified during conversion activities.
- Participate in audits| performance reviews| and quality management programs.
- Maintain daily production and progress reports.
- Track and report agreed KPIs and SLA performance metrics.
- Collaborate with Aviva stakeholders on policy-related queries and escalations.

Skills:

- Microsoft Excel~Insurance - Property & Casualty Insurance

Experience Required: 6-8

Pay: $35.00-$40.00 per hour

Work Location: Hybrid remote in Markham, ON

📌 Policy Administration Specialist (Canada)
🏢 Scalable Systems
📍 Canada