A residential care organization is seeking a skilled IT Operations Associate employee, to be an integral part of a busy, dynamic, and growing team. We provide a home for people with complex special needs in a group home setting.

Responsibilities include, but are not limited to:

- Excel: Proficiency in Microsoft Excel, including advanced knowledge of formulas and functions. Demonstrated ability to analyze data, create spreadsheets, and generate reports using Excel.
- Network Infrastructure Management: Design, configure, and maintain network infrastructure components, including routers, switches, firewalls, and access points.
- Process Automation: Develop computer automated processes using Microsoft Power Automate and SharePoint to streamline operations.
- Capacity Planning: Oversee network capacity planning to support our business growth effectively.
- Performance Optimization: Continuously monitor network performance, identify bottlenecks, and proactively resolve issues to minimize downtime.
- Security Enhancement: Implement network optimization strategies and enhance network security measures, including firewall configurations, intrusion detection systems, and access controls.
- Stay Informed: Keep up to date with the latest security threats and implement necessary safeguards.
- Data Center Maintenance: Maintain and troubleshoot data center infrastructure, including servers, storage, and virtualization technologies.
- Team Collaboration: Collaborate and provide technical support for our employees.
- Documentation: Maintain detailed documentation of network configurations, policies, and procedures.
- Reporting:



Prepare regular reports on network performance and security for management review.
- Compliance: Ensure compliance with industry standards, regulations, and best practices related to network security and data privacy.
- Other duties as assigned.

Minimum Qualifications:

- 3-year college diploma or university degree in Computer Sciences or related program or 5-years IT experience and appropriate professional certifications.
- Microsoft Certified Systems Administrator certification, or equivalent Microsoft Program Experience.
- Network certifications are considered an asset.

We thank all interested candidates; however, only those chosen for an interview will be contacted.

***QUALIFIED APPLICANTS MUST HOLD APPROPRIATE DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN CANADA***

The Company is committed to ensuring equal employment opportunities for all applicants. We are dedicated to fostering an inclusive and accessible environment. If you require an accommodation during the application process, please contact us through Indeed.

We use automated tools, including artificial intelligence systems, to support our recruitment process. These tools may include email automation and transcription analysis to assist in screening and assessing applications. All decisions are reviewed by our hiring team.

Licence/Certification:

- G Class Driver's License (preferred)

Note: This position is fully on-site in Barrie, Ontario.

Job Type: Full time

Pay: $20.00-$25.00 per hour

Benefits:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off

Education:

- Bachelor's Degree (preferred)

Experience:

- IT: 1 year (preferred)
- Computer Automate: 1 year (preferred)

Work Location: In person

📌 IT Operations Associate (Canada)
🏢 Important Business
📍 Canada