Overview

Join our dynamic dental team as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital role, you will be the first point of contact for patients, managing appointment scheduling, patient check-ins, and administrative tasks with efficiency and professionalism. Your enthusiasm and organizational skills will help ensure our dental practice runs smoothly, delivering top-quality care and service to every patient who walks through our doors.

Duties

- Greet patients warmly and professionally, creating a friendly and inviting atmosphere.
- Schedule, reschedule, and confirm appointments using dental practice management software such as Dentrix.
- Answer multi-line phone systems promptly, directing calls accurately to appropriate staff members.
- Manage patient check-in and check-out processes, verifying insurance information and updating electronic medical records.
- Handle administrative tasks including filing, data entry, billing support, and maintaining accurate records in electronic medical records systems.
- Assist with patient communication regarding treatment plans, appointment reminders, and follow-up instructions.




- Coordinate with dental staff to ensure smooth daily operations and efficient patient flow.

Qualifications

- Proven experience as a Dental Receptionist or in a similar front desk role within a dental.
- Strong knowledge of dental office procedures, including familiarity with Dentrix, Epic, or similar practice management software.
- Excellent communication skills, capable of managing multi-line phone systems with professionalism.
- Ability to understand and communicate medical terminology clearly to patients and staff.
- Prior experience handling electronic medical records (EMRs) and managing administrative workflows efficiently.
- Demonstrated organizational skills with attention to detail in scheduling and recordkeeping.
- Office experience in a rapid-paced environment is highly preferred; previous medical office experience is a plus.

Join us in delivering outstanding patient care through your proactive approach and exceptional organizational skills! This paid position offers an exciting opportunity to grow within a supportive team dedicated to excellence in dental health services.

Work Location: In person

📌 Dental Receptionist (Canada)
🏢 White Orchid Dentistry
📍 Canada