We are seeking a dynamic and experienced Assistant Manager to support the daily operations of our retail store. This leadership role requires a proactive individual with strong organizational, communication, and team management skills. The Assistant Manager will play a key role in driving sales, ensuring excellent customer service, and maintaining efficient store operations. Bilingual abilities and prior retail management experience are highly valued to effectively serve diverse customer needs and lead a motivated team.
Duties
- Assist in supervising daily store operations, including merchandising, inventory management, and sales activities
- Support recruiting efforts by interviewing and onboarding new staff members
- Oversee payroll processing, cash handling, and bookkeeping to ensure accuracy and compliance
- Manage pricing strategies, sales promotions, and marketing initiatives to maximize revenue
- Lead and develop team members through training & development programs
- Ensure excellent customer service by addressing inquiries, resolving issues, and maintaining high standards of phone etiquette
- Utilize POS systems for transactions and oversee cashiering activities
- Coordinate purchasing activities to maintain stock levels and optimize inventory turnover
- Implement store policies,
monitor sales performance, and contribute to budgeting efforts
- Foster a positive work environment through effective communication skills and leadership
Qualifications
- Proven experience in retail sales, store management, or sales management with supervising experience preferred
- Strong organizational skills with the ability to manage multiple tasks efficiently
- Excellent communication skills; bilingual or multilingual abilities are a plus
- Proficiency in POS systems, merchandising, pricing strategies, and cash handling procedures
- Demonstrated leadership capabilities with team management experience
- Skills in negotiation, marketing, budgeting, and administrative tasks such as bookkeeping and payroll processing
- Ability to train staff effectively and develop their skills for improved performance
- Strong time management skills with the ability to prioritize tasks in a fast-paced environment
- High level of professionalism with positive phone etiquette and customer service orientation
- Educational background or experience in math is advantageous for sales analysis and bookkeeping tasks