We are seeking a dedicated and detail-oriented Optician to join our optical team. The ideal candidate will assist patients in selecting and fitting eyewear, provide exceptional customer service, and support the overall operations of the optical department. This role offers an excellent opportunity for individuals with a passion for eye care, retail sales, and helping clients improve their vision. Prior experience in optical or retail environments is preferred, along with strong communication skills and a professional demeanor.
Responsibilities
- Assist patients in selecting frames that suit their style, needs, and prescriptions
- Measure and fit eyewear accurately to ensure proper comfort and vision correction
- Explain lens options, coatings, and frame features to customers to facilitate informed decisions
- Take precise measurements for lens prescriptions and coordinate with laboratories for lens fabrication
- Perform basic adjustments and repairs on eyewear as needed
- Maintain a clean and organized optical area, ensuring all equipment is sanitized and functional
- Support retail sales efforts by engaging with customers, answering questions, and promoting products
- Keep detailed records of patient prescriptions, transactions, and inventory management
- Collaborate with optometrists and other staff to ensure seamless patient care experience
Skills
- Knowledge of medical terminology related to eye care is highly desirable
- Laboratory experience or optical experience is preferred to assist with lens fitting and adjustments
- Strong retail sales skills with the ability to promote products confidently
- Excellent communication skills to explain complex information clearly to patients
- Experience with Epic or other electronic health record systems is a plus
- Previous retail management experience can be advantageous for leadership opportunities
- Ability to work well in a team environment while providing exceptional customer service
- Attention to detail, organizational skills, and a qualified appearance are essential for success in this role
Pay: $24.00-$36.00 per hour
Benefits:
- Dental care
- Disability insurance
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Work Location: In person
📌 Optician (Canada)
🏢 Specsavers
📍 Canada
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