Job Overview:
We are seeking a skilled Service Advisor to join our team. The ideal candidate will have a background in automotive repair and possess mechanical knowledge and sales experience in a service advisor role

Duties:

- Greet customers promptly and professionally
- Listen carefully to customer concerns and document vehicle issues accurately
- Provide service recommendations and explain repairs in a clear, honest, and confident manner
- Prepare estimates and obtain customer authorization for work
- Communicate effectively between customers and technicians
- Monitor repair progress and provide updates to customers
- Handle customer concerns or complaints in a calm and professional manner
- Close repair orders and ensure accurate billing
- Maintain organized service files and documentation
- Support shop efficiency and daily workflow

Experience:




- Previous experience as a Service Advisor or in a similar role preferred
- Knowledge of mechanic tools and equipment would be an asset
- Solid customer service skills to interact with clients effectively
- Experience in sales or dealership environment is a plus

Join our team as a Service Advisor and grow your career in the automotive industry. Apply now if you have the necessary skills and passion for delivering top-notch service to our customers.

Job Types: Full-time, Permanent

Pay: $20.00-$28.00 per hour

Benefits:

- Dental care
- Extended health care
- Paid time off
- Store discount

Experience:

- Customer service: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

📌 Service Advisor (Canada)
🏢 Sidney Tire
📍 Canada