Purpose of Role

The Banquet Captain will contribute to the overall success of the hotel by providing superior customer service to the banquet and catering function within Food & Beverage operations. To oversee the work of others within the functional area during a specific shift.

Responsibilities:

- Sets up rooms according to the banquet event orders
- Ensures presentation of all food & beverage items meet the Coast Hotels standards for freshness, appearance and consistency
- Adheres to provincial liquor control laws
- Creates and maintains a cooperative and positive team-oriented environment at all times.
- Effectively communicates goals to team members
- Is respectful and qualified
- Is committed to working safely, including adherence to food safety regulations, hygiene and cleanliness
- Acts upon food service instructions received from the Banquet Manager
- Other duties as required

Skills/Knowledge/Experience:

- Secondary school diploma




- Bachelor degree or diploma in Hospitality or equivalent combination of education and experience
- Minimum 12 months related experience
- Industry-specific certifications such as FOODSAFE, Serving It Right, Food & Beverage Server (i.e. emerit) and/or Banquet Server (i.e. emerit) an asset
- Ability to lead others
- Hepatitis A vaccination is recommended
- Advanced communication (written, verbal English and listening), interpersonal, and customer service skills
- Excellent knowledge of health and safety regulations
- Strong problem resolution skills and conflict resolution skills to resolve issues within a functional area
- Able to work flexible hours
- Professional attitude and appearance
- Exemplifies Coast’s core values and enjoys working in a culture of accountability

📌 Banquet Captain (Canada)
🏢 Coast Prince George Hotel
📍 Canada