Avalon Ford Service Department is looking for a friendly, organized, and customer-focused Receptionist/ appointment coordinator to join our team. This position will be the first point of contact for our Service Department. If you enjoy working with people, thrive in a fast-paced environment, and take pride in providing exceptional customer service, we’d love to hear from you.

Responsibilities

● Greet customers in a professional and welcoming manner.

● Answer and direct incoming phone calls.

● Schedule service appointments and assist with appointment inquiries.

● Communicate with service advisors and technicians to ensure a smooth customer experience.

● Process payments and maintain accurate customer records.

● Assist with filing, data entry, and other administrative duties.

● Keep the reception area clean, organized, and welcoming.

Qualifications

● Previous customer service or reception experience is an asset.

● Automotive dealership or service department experience is preferred but not required.

● Excellent communication and interpersonal skills.





● Strong organizational and multitasking abilities.

● Proficiency with computers and Microsoft Office.

● Positive attitude, professional appearance, and strong attention to detail.

● Ability to work independently and as part of a team.

What We Offer

● Competitive compensation based on experience.

● Comprehensive benefits package.

● Ongoing training and development opportunities.

● A supportive and team-oriented work setting.

● Opportunities for career growth within our dealership.

If you are passionate about customer service and want to be part of a professional automotive team, we’d love to hear from you.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. No phone calls, please.

Pay: From $18.00 per hour

Benefits:

- Extended health care
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Service Department Receptionist/ Appointment Coordinator (Canada)
🏢 Avalon Ford
📍 Canada