Delivery Services: Project Manager, Business Analyst, Technical Writer, Process Re-Engineering, Chan (Canada)

Delivery Services: Project Manager, Business Analyst, Technical Writer, Process Re-Engineering, Chan (Canada)

05 Aug
|
Trillys Systems
|
Canada

05 Aug

Trillys Systems

Canada

About the Opportunity

Trillys Systems is assembling experienced professionals for a multi‑year Government of Canada initiative focused on IT project delivery, change management, business analysis, technical writing, and IT security risk management.

This multi‑stream engagement is critical to enabling a scalable, secure, and business‑aligned technology environment. If you have experience supporting enterprise IT programs, leading organizational change, documenting complex systems, or managing IM/IT projects, this prospect is an excellent fit.

- Location: Ottawa, ON (On‑site)
- Contract Duration: Multi‑year (up to 5 years)
- Clearance: Eligibility to obtain Canadian Security Clearance
- Experience Level: Senior or Intermediate

Available Streams

Stream 1 — Technical Writer

What You’ll Do

- Develop, write, edit, and manage documentation (policies, SOPs, manuals, job aids, training materials)
- Produce documentation using Microsoft Office (Word, Excel, Visio, PowerPoint) and corporate wiki tools (SharePoint, Confluence)
- Review and improve documentation formats and layouts
- Validate documentation for clarity, brevity, and relevance
- Collaborate with SMEs to gather and verify requirements
- Conduct client meetings to collect information
- Manage document lifecycle and version control

You’re a Fit If You Have

Senior Level

- Degree/diploma or 10+ years progressive IT experience
- 10+ years understanding IT infrastructure terminology (LAN/WAN, servers, telephony)
- 10+ years producing Word, Excel, and Visio Pro documents
- 10+ years producing and reviewing technical documents
- 10+ years creating online help systems or training packages
- 10+ years understanding software development practices and lifecycle
- 10+ years knowledge of ITSG‑33 or equivalent standards

Intermediate Level

- Degree/diploma or 5+ years progressive IT experience
- 5+ years understanding IT infrastructure terminology
- 5+ years producing Word, Excel, and Visio Pro documents
- 5+ years producing and reviewing technical documents
- 5+ years creating online help systems or training packages
- 5+ years understanding software development practices
- 5+ years knowledge of ITSG‑33 or equivalent standards

Stream 2 — Change Management Specialist

What You’ll Do

- Identify resistance to change and develop mitigation strategies
- Create change management plans for major initiatives
- Develop detailed work plans for change implementation
- Establish metrics for adoption, utilization, and proficiency
- Conduct change impact assessments
- Identify deviations from change standards and recommend corrective actions
- Collaborate with HR, training, and communications teams
- Develop change management and communications strategies
- Deliver training, demonstrations, and knowledge transfer
- Maintain project artifacts per departmental and TB policy

You’re a Fit If You Have

Senior Level





- Degree/diploma or 10+ years progressive IT experience
- Internationally recognized change management accreditation
- 10+ years developing transition plans
- 10+ years identifying resistance to change
- 10+ years developing counter‑resistance strategies
- 10+ years conducting change impact assessments
- 10+ years creating change management plans
- 10+ years developing change management and communications strategies
- 10+ years documenting processes and roles
- 10+ years establishing stakeholder and communications plans
- 10+ years developing change management tools and delivering training

Stream 3 — Project Managers

Roles Available

- Project Executive (Senior ×2)
- Project Manager (Senior ×6)
- Project Scheduler Specialist (Senior ×1)
- PM Release Management Specialist (Senior ×1)
- Agile Coach / Scrum Master (Senior ×1)
- Human‑Centred Design Specialist (Senior ×1)

What You’ll Do

- Develop PMO charter, support structures, and implementation plan
- Define and document project management artifacts (charters, plans, stakeholder plans)
- Implement and monitor PMO operations
- Coach and mentor PMO staff in PMI processes and departmental methodologies
- Develop results‑based management frameworks and KPIs
- Support strategic and business planning
- Develop control, reporting, and change control processes
- Develop risk and issue management processes
- Establish quality control processes
- Monitor project performance
- Provide knowledge transfer and training
- Maintain project artifacts per TB and departmental policy

You’re a Fit If You Have

Senior Level

- Degree/diploma in PM, Commerce, CS, Engineering, IM/IT, MBA, or 10+ years progressive IT experience
- PMP certification
- 10+ years as Senior PM or Project Executive
- 10+ years developing project artifacts (charters, plans, schedules, dashboards)
- 10+ years advising senior management
- 10+ years leading risk management for IM/IT projects
- 10+ years establishing stakeholder and communications plans
- 10+ years developing change management tools and training

Stream 4 — Business Analyst

What You’ll Do

- Assess current business processes and performance
- Review and update documentation (roadmaps, business plans, process maps, presentations)
- Identify opportunities for improvement and streamlining
- Conduct surveys and analyze results
- Capture tactical and strategic business goals
- Conduct interviews, workshops, and design thinking sessions
- Draft KPIs
- Provide analysis, recommendations,



and presentations
- Improve strategic, core, and support processes

You’re a Fit If You Have

Senior Level

- Degree/diploma or 10+ years progressive IT experience
- 10+ years as Senior Business Analyst/Consultant
- 10+ years leading organizational reviews and redesigns
- 10+ years developing strategic plans and roadmaps
- 10+ years developing innovative solutions and best practices
- 10+ years preparing executive‑level presentations

Stream 5 — Business Process Re‑Engineering Analyst

What You’ll Do

- Review existing business processes and identify streamlining opportunities
- Recommend future‑state processes
- Work with project, business, and IT leads
- Provide expert advice on requirements, data flows, and process design
- Deliver training and knowledge transfer
- Maintain project artifacts per departmental and TB policy
- Develop process improvement metrics

You’re a Fit If You Have

Senior Level

- Degree/diploma or 10+ years progressive IT experience
- BPM, CBAP, PMI‑PBA, or CCBA certification
- 10+ years providing BPR advice to senior management
- Experience using iGrafx, Visio, or equivalent tools

Stream 6 — IT Security Risk Management

Roles Available

- IT Security Risk Assessment Specialist
- Senior Security Advisor

What You’ll Do

- Perform IT security risk analysis and assessments using ITSG policies
- Provide IT security guidance, governance, and risk management support

You’re a Fit If You Have

Senior Level

- Degree/diploma or 10+ years progressive IT security/cybersecurity experience
- One or more certifications: CISSP, CISM, CRISC, CCSP, CEH, etc.
- 5+ years applying ITSG policies in GoC
- 5+ years providing IT security risk management advice (cloud and on‑prem)

Intermediate Level

- Degree/diploma or 7+ years progressive IT security/cybersecurity experience
- One or more certifications: CISSP, CISM, CRISC, CCSP, CEH, etc.
- 3+ years applying ITSG policies in GoC
- 3+ years providing IT security risk management advice (cloud and on‑prem)

Why Join This Engagement

- Work on high‑impact modernization and transformation initiatives
- Opportunities across multiple IT project delivery specializations
- Long‑term stability
- Collaborative, multidisciplinary teams
- Ability to influence enterprise‑wide processes, governance, and delivery frameworks

WEB: https://trillys.com/home/category/careers/

Job Types: Full-time, Fixed term contract

Pay: $600.00-$1,200.00 per day

Education:

- DCS / DEC (preferred)

Experience:

- Microsoft Office: 5 years (preferred)
- IT project management: 5 years (preferred)
- Cybersecurity: 5 years (preferred)

Licence/Certification:

- CISSP-ISSAP (preferred)
- CISM (preferred)
- CRISC (preferred)
- CCSP (preferred)
- CEH (preferred)

Location:

- Ottawa, ON K1G 4G5 (required)

Work Location: In person

📌 Delivery Services: Project Manager, Business Analyst, Technical Writer, Process Re-Engineering, Chan (Canada)
🏢 Trillys Systems
📍 Canada

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: delivery services: project manager, business analyst, technical writer, process re-engineering, chan (canada) / canada

Subscribe to this job alert:

Get the latest job offers by email for: delivery services: project manager, business analyst, technical writer, process re-engineering, chan (canada) / canada