Job Overview

We are seeking a friendly and efficient Front of House - Pastry Counter/POS Attendant to join our team. This role is vital in delivering exceptional customer service, managing the pastry display, and handling transactions accurately. The ideal candidate will have a passion for the food industry, excellent communication skills, and the ability to work in a fast-paced environment while maintaining high standards of sanitation and food safety. This position offers an opportunity to be part of a dynamic team dedicated to providing delicious baked goods and memorable customer experiences.

Duties

- Greet customers warmly and assist them with their selections at the pastry counter
- Prepare and display pastries, ensuring freshness and visual appeal
- Operate POS systems, including Micros POS, to process orders efficiently and accurately
- Handle cash transactions, including cash handling and change giving with precision
- Upsell bakery items and promote specials to enhance sales opportunities
- Maintain cleanliness and sanitation of the pastry counter area in compliance with food safety standards
- Manage inventory levels of pastries and supplies, restocking as needed




- Provide excellent customer service by answering questions about products and dietary considerations
- Assist in food preparation tasks as needed, adhering to proper food handling procedures
- Support team members during busy periods to ensure smooth operations

Qualifications

- Previous experience in food service, cashiering, or restaurant environments is preferred
- Knowledge of POS systems, especially Micros POS, is a plus
- Strong customer service skills with a friendly demeanor
- Ability to handle cash accurately and perform basic math calculations quickly
- Excellent time management skills to prioritize tasks during busy hours
- Understanding of food safety regulations and sanitation practices
- Experience in food preparation or kitchen work is advantageous but not required
- Ability to work efficiently in a fast-paced setting while maintaining attention to detail
- Basic knowledge of food industry standards and serving protocols

Join our team if you are passionate about delivering quality baked goods and creating positive customer experiences in a lively bakery setting!

Pay: $15.00-$16.00 per hour

Advantages:

- Flexible schedule

Work Location: In person

📌 Front of House - Pastry Counter/POS Attendant (Canada)
🏢 The Ivy Tearoom & Bakery
📍 Canada