Job Overview

We are a busy, fast-paced, and growing company serving customers across Canada, and we are looking for a reliable and organized Administrative Assistant / Customer Service Representative to join our team.

Responsibilities

- Process customer invoices
- Handle Return Merchandise Authorizations (RMAs)
- Answer incoming phone calls and respond to customer inquiries
- Manage customer emails in a professional and timely manner
- Perform data entry and maintain accurate records as required
- Provide general administrative support to the team

Qualifications

- Strong communication and customer service skills
- Excellent organizational and time management abilities
- Proficiency in Microsoft Office (Outlook, Word, and Excel)
- Accurate data entry skills with strong attention to detail




- Ability to multitask and thrive in a fast-paced environment
- Previous administrative or customer service experience is an asset
- Experience with Microsoft Dynamics 365 Business Central is considered a strong asset

We offer a supportive team environment with opportunities for growth and advancement. If you are dependable, motivated, and enjoy providing excellent customer service, we would love to hear from you.

Pay: $52,000.00 per year

Perks:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- RRSP match
- Vision care

Work Location: In person

📌 Administrative Assistant / Customer Service Representative (Canada)
🏢 EFI Sales
📍 Canada