Summary

Key Responsibilities

Sales Strategy & Revenue Generation

- Develop and execute strategic sales plans to achieve and exceed revenue targets for both the hotel and the convention centre

- Personally lead and secure key accounts, major group opportunities, and high-value convention business

- Drive group, corporate, SMERF, and social event segments with a proactive, results-oriented approach

- Create and implement targeted, urgency-based offers to stimulate demand during need periods and optimize space utilization

- Collaborate closely with Revenue Management to support pricing, inventory control, and overall yield strategy

- Monitor competitive set performance and local market trends

Commercial Leadership – Luxe Convention Centre

- Lead the commercial strategy and revenue performance of Luxe Convention Centre, ensuring optimal utilization of event space and sustained growth across corporate, association, and social segments.

- Develop and implement strategic pricing, packaging, and promotional strategies to maximize revenue and utilization

- Build long-term convention and event partnerships to support sustainable account growth

- Ensure the convention centre is positioned as a premier meetings and events destination within the GTA

Sales Process & Performance Discipline

- Establish a clear and consistent sales cadence, including regular pipeline reviews, forecasting sessions, and performance tracking

- Drive robust CRM utilization and sales process discipline across the team

- Build, qualify, and actively manage a robust prospect database for corporate, group, and event clients





- Maintain accountability for pace, production, and conversion metrics

Leadership & Collaboration

- Lead, coach, and develop the sales and events team to ensure high performance and accountability

- Partner closely with Operations to ensure seamless execution of group and event business

- Maintain strong communication with ownership and Hyatt leadership

Client Relationships & Business Development

- Build and maintain long-term relationships with corporate clients, planners, and community partners

- Conduct site tours, presentations, and client negotiations

- Ensure a smooth transition from contract to execution to deliver an exceptional guest and planner experience

Leadership Competencies
- Strategic and commercially driven

- Results-focused with strong ownership mentality

- Structured and process-oriented

- Collaborative, professional, and guest-centric

Why Join Us

- Be part of Hyatt, a globally recognized hospitality brand

- Lead sales efforts for a growing Hyatt Place Hotel and the Luxe Convention Centre

- Competitive compensation and benefits

- Growth opportunities opportunities within Hyatt’s global network

Qualifications - External

Progressive sales experience in hospitality, hotel, or event venue environments

- Strong understanding of the GTA corporate and group market

- Proven success in driving group and convention revenue

- Experience with branded hotels

- Strong negotiation, presentation, and communication skills

- Proficiency with CRM platforms and sales reporting tools.

- Strong financial and analytical acumen

📌 Director of Sales (Canada)
🏢 Hyatt Place Mississauga Centre
📍 Canada