Office Administrator (Seasonal) – August to December
Help us bring Christmas to life!
The Christmas Light Guys are looking for an organized, detail-oriented Office Administrator to join our team for our busy installation season.
For more than 25 years, we've had the privilege of helping illuminate homes and businesses throughout Winnipeg during the Christmas season. We genuinely enjoy what we do, and it's incredibly rewarding to see the excitement our work brings to customers every year.
As our business continues to grow, we're looking for someone who thrives in a fast-paced environment, enjoys helping people, and takes pride in keeping everything running smoothly behind the scenes.
Our season starts gradually in late August, ramps up through September and October, and reaches full speed in November. November is by far our busiest month, with things beginning to slow down after the first week of December. It's a fast-paced environment with plenty of moving pieces, so staying organized and keeping an eye on the details is essential.
Responsibilities
Your day may include:
- Answering inbound customer phone calls and emails
- Scheduling installation crews
- Making outbound customer calls
- Entering and updating customer information accurately
- Coordinating schedules and job information
- Keeping office systems organized
- Providing exceptional customer service and helping ensure every customer has a great experience
We're looking for someone who:
- Has exceptional customer service and communication skills
- Is highly organized and enjoys keeping things in order
- Has excellent attention to detail and takes pride in accuracy
- Learns new software and procedures quickly
- Can prioritize multiple tasks and stay calm under pressure
- Has skilled phone etiquette
- Is dependable, positive, and enjoys working as part of a team
Previous experience in customer service, administration, or office support is required. Sales experience is considered an asset but is not required.
What we offer
- Comprehensive training and detailed operating procedures
- A supportive, friendly team environment
- A clean and organized office and warehouse
- The opportunity to play an important role in creating memorable Christmas experiences for thousands of customers
Our office is located in Grande Pointe, just outside the Winnipeg Floodway off Highway 59.
Please note: Reliable transportation is required, as there is no public transit service to our location.
If you're someone who loves organization, enjoys helping customers, learns quickly, and can keep many moving parts running smoothly during a busy season, we'd love to hear from you.