Job Summary

We are seeking a dynamic and experienced Seafood Department Manager to lead and elevate our fresh and live seafood operations. In this role, you will oversee daily department activities, drive sales growth, and uphold the highest standards of product quality, safety, and customer service. A primary focus will be managing our live seafood section, ensuring optimal tank conditions, proper care, and an exceptional presentation for our customers.

Your leadership will inspire a high-performing team, optimize inventory and merchandising strategies, and cultivate a welcoming shopping experience. This is an exciting opportunity for a passionate professional with proven expertise in seafood or meat department operations to make a direct impact in a fast-paced retail workplace.

Job Responsibilities

- Live Seafood Management: Oversee the daily operation, filtration, water quality testing, and maintenance of live seafood tanks (e.g., lobsters, crabs, live fish) to ensure optimal health, quality, and visual appeal.
- Team Leadership & Development: Supervise, mentor, and schedule department staff; conduct performance evaluations and training on customer service, product knowledge, POS systems, and safety protocols.
- Inventory & Purchasing: Manage order placement, vendor negotiations, stock replenishment, and inventory control to guarantee fresh stock availability while minimizing shrink and waste.
- Merchandising & Sales: Implement eye-catching merchandising displays, set competitive pricing strategies,



and run promotional initiatives to drive department sales goals.
- Health & Safety Compliance: Ensure strict adherence to health, safety, sanitation, and food safety regulations across all fresh and live seafood handling practices.
- Customer Service: Address customer inquiries, offer cooking and preparation advice, resolve complaints promptly, and promote a friendly, knowledgeable shopping atmosphere.
- Administrative & Financial Management: Maintain accurate sales records, manage department budgets, track payroll, and handle administrative reporting using retail math and POS systems.

Key Requirements

- Industry Experience: Direct hands-on experience in a Seafood or Meat Department (retail supermarket, specialty market, or food service setting) is strictly required.
- Live Seafood Expertise: Prior experience in handling, maintaining, and merchandising live seafood and managing aquatic tank systems.
- Leadership Skills: Proven track record in a supervisory or managerial role within retail or food service environments.
- Technical Proficiency: Experience with POS systems, cash handling, basic bookkeeping, and inventory management software.
- Communication Skills: Excellent interpersonal and customer service skills; bilingual or multilingual abilities are highly desirable to serve a diverse customer base.
- Commercial Math & Planning: Proficiency in retail math for inventory management, margin calculations, pricing adjustments, and budgeting.

Pay: $56,000.00-$65,000.00 per year

Work Location: In person

📌 Seafood department manager (Canada)
🏢 Al Premium at Walmart
📍 Canada